CLUSE.comReviews:
711 reviews in the last 12 months2,713 total reviews
Excellent
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Most relevant positive review
Oct 24, 2023
Verified review
J'ai acheté une sac à dos nuite pour les cours . Il est juste parfait , le design est incroyable épuré et simple . La place à l'intérieur est juste parfaite , le pochette de rangement est parfaite pour une iPad Pro. Et je suis plus qu’heureuse d’avoir effectué cette achat . De plus il résiste à l’eau donc mes affaires sont en sécurité
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Most relevant negative review
Feb 13, 2024
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The return policy is very bothersome. You gotta take multiple steps, some of them seem very unnecessary like privately letting CLUSE know by e-mail that you would like to return a product. Just let your customers return? Having the form added to the package instead of having to print it yourself would be welcome as well.
You should also make your order forms so that a customer has to fill out every important info. My street number wasn't noted down so my package is in limbo and I've been waiting for over 2 weeks now. After finding this out myself I contacted you but you kindly directed me to the shipping company.
You should improve your customer experience by a lot for me to order again or recommend.
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Reviews for CLUSE.com
Jul 11, 2024
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Super, envoi rapide du colis depuis l'Allemagne et réception rapide contre signature. Très bien emballé avec beau coffret. La montre est très jolie et correspond bien à ce que j'ai vu sur le site, en olus avec 40% de réduction pour les soldes.
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Jul 31, 2024
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really good
Everything was straightforward, from ordering to delivery. I ordered "Gift Box Minuit Watch and Strap, Gold Colour" and the product is as it is in the picture, even better. I would definitely order again!
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Jul 20, 2024
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Lovely watch brand with great customer service. Long time customer, I recently bought a price for my wife. She loves it. I particularly liked that some styles come in a standard and a petite design.
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Jul 10, 2024
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Nice products and good prices
Some more information about the status of the orderprocess Will help to get more visibility. The first 3 days after ordening are more or less a black hole.
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Aug 1, 2024
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Good products and prices.
First class straps that I ordered.
Excellent free delivery service from Germany. Constantly updated.
I have two Cluse watches, both six years old and as good as new.
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Jul 31, 2024
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Quick and Clean
Féroce Petite Steel, Full Black
https://cluse.com/fr/products/feroce-petite-steel-full-black-cw11214
50€ avec code promo. reçue en 3 jours.
Five stars *****
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Jul 29, 2024
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Fast delivery and great product.
Loads of reviews had problems with customer service however this was not something I had any experience with.
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Jul 13, 2024
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The quality, style and design of the jewelry is amazing. Very chic packaging perfect if you were giving as a gift. Very quick delivery.
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Jul 31, 2024
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Quick delivery, best prices in the website as I check other retailers that we’re charging on average 10-15% more for the same product.
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Jul 11, 2024
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La Tétragone Steel
La Tétragone Steel, Full Gold Colour - this is a beautiful watch. Purchased it for a friends birthday and she absolutely loves it!
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Jul 15, 2024
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My watch is beautiful.
Very easy transaction and my watch is beautiful and such good value. I'm looking forward to wearing it. The packaging is beautiful.
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Jul 10, 2024
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All good
The delivery was quick and the packaging was the right size and well done. The watch was as described and it fits perfectly.
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Aug 2, 2024
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Je suis très contente de mon expérience chez Cluse. La commande a été expédiée très rapidement et reçue en parfait état.
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Jul 14, 2024
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Amazing office bag!
The design of the bag is really classy and the look also is quite stunning! Loved the quality of the product as well.
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Jul 26, 2024
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The ordered bag was damaged. After sending photos of the damage, CLUSE sent us a brand new bag without any issues.
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Jul 17, 2024
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Mal empaquetado
La caja ha llegado chafada y es para un regalo. Igual deberían proteger mejor los productos.
El reloj perfecto.
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Jul 29, 2024
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Très satisfaite de ma commande reçu rapidement exactement comme sur la photo. Prix abordable. Je recommande.
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Jul 31, 2024
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It was an easy purchase I have an allergy to nickel and I have been wearing it without a problem so far
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Jul 12, 2024
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Superb product, easy checkout and fast delivery with clear returns instructions (that i didnt use!)
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Jul 22, 2024
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Mooie sieraden en accessoires tegen een aantrekkelijke prijs.
Handige website. Snelle bezorging.
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