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Top positive review
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Dec 17, 2022
Verified review
The service was good but I needed extra links for my watch and I got that straight away but then I noticed that the battery was dead. This was very disappointing. I had to, again go the retailer to have the battery replaced when I hadn't even worn the watch, yet!. The retailer advice that it is better to buy from the retailer that the internet. In this case he may have been right :-(
Anyways the watch is working perfectly now.
The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.
Nog steeds niks ontvangen en geen reactie vanuit cluse
Ik heb deze bestelling nog steeds niet ontvangen en als ik in contact probeer te komen met cluse krijg ik steeds maar geen reactie! Erg frustrerend en erg klantonvriendelijkheid vind ik! Geen goede service vanuit Cluse!!
Answer by CLUSE.com
13 days ago
Beste klant,
Ik zie dat je klacht inmiddels al is opgelost.
Excuses voor het ongemak.
Met vriendelijke groet,
Team CLUSE
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Aug 10, 2023
Verified review
Naručila sat promjera 31,5 mm,dobila sam sat promjera 25 mm.
Poslala reklamaciju,a odgovor je da sam dobila šta sam naručila???
Jako sam nezadovoljna.
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Jul 27, 2023
Verified review
Return label paid eur 19 NOT Working at the DHL service point.
Raised a HDT 2 days ago and still no reply.
Bleah
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Aug 1, 2023
Verified review
I order the watch more than 10 days again and it never got home, I do t know where is it
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Aug 17, 2023
Verified review
Bad quality and it was made in china.
Answer by CLUSE.com
13 days ago
Dear customer,
I am really sorry to hear this.
We always deliver high quality products
You can always send it back within 30 days if you are not happy with it.
KR,
Team CLUSE
Report review
Jul 12, 2023
Verified review
Easy ordering and fast delivery!
Package was nicely packed and secured. I ordered 2 watches, one for my boyfriend as a gift and the golden one on the picture for me. Both of them are gorgeous and easily adjustable. Love it. ♡
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Jul 9, 2023
Verified review
Watch Strap
Great website. I needed a new strap for my Cluse watch and you can click on the watch you have and straps that suit are displayed. So easy to fit the new strap too. I love Cluse watches.
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Jul 16, 2023
Verified review
I have bought watch and backpack from Cluse. They are both so elegant, beautifully designed and feel so luxurious. I hope they will also last long. In love with Cluse for now. :)
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Jul 15, 2023
Verified review
I receive my order in 1 week, which is a very short amount of time, perfectly wrapped for security reasons. Additionally it had nice packaging and good quality.
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