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CLUSE.comReviews

: 1,695Good

4.48
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certified since: Mar 27, 2019
updated on: May 30, 2023
CLUSE.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

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At CLUSE.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

certified since: Mar 27, 2019
updated on: May 30, 2023
CLUSE.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At CLUSE.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for CLUSE.com

4.48
Good
How is the rating calculated?

1,006 verified reviews in the last 12 months

5
80 %
4
7 %
3
2 %
2
2 %
1
9 %
1,695 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review

Dec 17, 2022
The service was good but I needed extra links for my watch and I got that straight away but then I noticed that the battery was dead. This was very disappointing. I had to, again go the retailer to have the battery replaced when I hadn't even worn the watch, yet!. The retailer advice that it is better to buy from the retailer that the internet. In this case he may have been right :-( Anyways the watch is working perfectly now.
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the most relevant critical review

Apr 23, 2023
The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.
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Reviews for CLUSE.com

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Mar 19, 2023
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Mar 18, 2023
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Mar 16, 2023
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Feb 28, 2023
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Mar 17, 2023
The order has never arrived and I have neither the watch not the money and if the order did not arrive I would need a refund and I don't know how to contact you. It is unbelievable that no one has replied for days.
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Answer by CLUSE.com
Mar 17, 2023
Hello, We are sorry the carrier had some delays with your order. Our Customer Care Team was able to find a solution for it by now. Please accept our apologies for the inconvenience caused. KR, Team CLUSE
 Verified review
Mar 11, 2023
I am just waiting for my order from almost to week and I don’t receive I need my refund inmediately I can not wait more
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Answer by CLUSE.com
Mar 16, 2023
Dear customer, According to the tracking your parcel has been delivered by now. Please let us know if you need any further assistance. KR, Team CLUSE