it-market.com powered by Cybertrading GmbH- Logo - reviews

it-market.com powered by Cybertrading GmbH
Reviews:

131 reviews in the last 12 months213 total reviews  

4.82
Excellent

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  • Clear ordering process

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Top positive review

Feb 27, 2024
 Verified review
I ordered a Juniper MX960 BP3 chassis with ECM kit but received the chassis version without ECM. But friendly and professional staff arranged complete chassis replacement which is now on its way to me. Overall I can say that errors are happening but since the seller is willing to correct them it's OK for me. . Overall I am recommending this company and I will again buy from them.

Top negative review

Oct 24, 2023
 Verified review
Took more than 3 weeks to receive the order, initially our payment was lost, had to wait again for shipment. No tracking information received, no invoice yet.
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Reviews for it-market.com powered by Cybertrading GmbH

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Feb 21, 2024
 Verified review

Professionals!

Cybertrading agent support during the entire purchase process.
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Answer by it-market.com powered by Cybertrading GmbH
Feb 22, 2024
Thank you for taking the time to share your experience with us! We are glad to hear that you had a positive experience with our agent support. Thank you again for your feedback, and we hope to continue serving you in the future.
Feb 28, 2024
 Verified review
Good prices and quality
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Answer by it-market.com powered by Cybertrading GmbH
Mar 1, 2024
Thank you for your review! We appreciate your kind words and look forward to serving you again soon.
Feb 22, 2024
 Verified review
Absolutely everything.
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Answer by it-market.com powered by Cybertrading GmbH
Feb 23, 2024
Thank you for the glowing review and for being a valued customer!
Mar 13, 2024
 Verified review
Everything fast and as expected.
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Answer by it-market.com powered by Cybertrading GmbH
Mar 14, 2024
Thank you for your review! We are glad to hear that you had a positive experience with us.
Mar 9, 2024
 Verified review
Very good experience!
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Answer by it-market.com powered by Cybertrading GmbH
Mar 11, 2024
Thank you for the kind words and your positive review!
Mar 6, 2024
 Verified review
Excellent
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Answer by it-market.com powered by Cybertrading GmbH
Mar 7, 2024
Thank you for taking the time to share your experience with us!
Mar 6, 2024
 Verified review
Perfect
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Answer by it-market.com powered by Cybertrading GmbH
Mar 7, 2024
Thank you for your kind words!
SF
Sorin F.
Bucharest
Feb 8, 2024
 Verified review
Very good collaboration. Fast and quality answers. Quality products and delivery deadlines not exceeded. Thank you very much!
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Answer by it-market.com powered by Cybertrading GmbH
Feb 8, 2024
Thank you so much for your positive review!
Feb 1, 2024
 Verified review
Todo perfecto!! Buena comunicación, bien embalado y rápido. Muy recomendable.
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Answer by it-market.com powered by Cybertrading GmbH
Feb 2, 2024
Gracias por su comentario. Nos alegra saber que le proporcionamos una comunicación excelente, empaquetamos bien el pedido y fuimos rápidos en la entrega de su pedido. Es maravilloso saber que hemos cumplido sus expectativas y que nos recomendaría. Agradecemos sus comentarios.
Feb 15, 2024
 Verified review
Great communication, and competitive prices!
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Answer by it-market.com powered by Cybertrading GmbH
Feb 19, 2024
Thank you so much for your positive review!
Feb 6, 2024
 Verified review
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Answer by it-market.com powered by Cybertrading GmbH
Feb 7, 2024
Thank you so much for your generous review!
Jan 25, 2024
 Verified review
german precision very much appreciated.
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Answer by it-market.com powered by Cybertrading GmbH
Jan 26, 2024
Thank you for your positive feedback about our German precision. We strive to be of the utmost quality and fidelity in our services and are glad that you appreciate the hard work we put into our products. Thank you again for your kind words.
Feb 1, 2024
 Verified review
Communication and equipment condition
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Answer by it-market.com powered by Cybertrading GmbH
Feb 1, 2024
Thank you for taking the time to review our services.
Feb 2, 2024
 Verified review
Fast and professional service
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Answer by it-market.com powered by Cybertrading GmbH
Feb 2, 2024
Thank you so much for taking the time to leave us this kind review.
Feb 14, 2024
 Verified review
easy and good service.
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Answer by it-market.com powered by Cybertrading GmbH
Feb 19, 2024
Thank you so much for your positive review!
Feb 16, 2024
 Verified review
Nice job!
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Answer by it-market.com powered by Cybertrading GmbH
Feb 19, 2024
Thank you for taking the time to share your positive feedback about our business.
Jan 30, 2024
 Verified review
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Answer by it-market.com powered by Cybertrading GmbH
Jan 30, 2024
Thank you for taking the time to provide your feedback on our services.
Jan 23, 2024
 Verified review
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Answer by it-market.com powered by Cybertrading GmbH
Jan 23, 2024
We value your feedback and look forward to serving you again in the future.
Jan 19, 2024
 Verified review
I have ordered 3 brand new switches but I have received 2 new switches and one used without genuine accesorries. This is unacceptable, your sales team doesnt seems to be concerned about it. Missing parts has been send in another package but those was used with scratches and they was not genuine, and still missing some parts. Also I'M NOT ABLE TO RE-SELL IT AS BRAND NEW. I must say that, after purchase your services are low, and I think you are selling little used/outlet devices as new. I will never come back for other purchases, and I dont have time for long conversations and reclamations processes. In my career I have ordered many Aruba switches and never got so old firmwares and open boxes are unacceptable. Attached picture is: on top what I got in the package and on bottom - genuine Aruba accesorries. I will also give you an comment on google to warn other buyers on what you are selling.
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Nov 6, 2023
 Verified review
Have had quick and satisfying answers, received offer and request of payment via credit card by email, device delivered within two days.
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Answer by it-market.com powered by Cybertrading GmbH
Nov 7, 2023
Thank you for taking the time to share your experience with us. We are so glad you had a quick and satisfactory experience with us. We value your trust in our services and wanted to make sure we met your expectations. Thank you again for your feedback!