bike-discount.de/en

Reviews:

Dear customer, thank you for your feedback. Your case is under review. We will contact you again to make sure you get the right solution. Thank you for your understanding.

Dear customer, thank you for your order and your review. We are sorry that we could not fully satisfy you. Please understand that we cannot offer the same shipping options for all countries. In the interest of our customers, we only offer shipping options for the respective country that can meet our demand for reliable transport. We adjust this on a regular basis. So it is quite possible that we will soon be able to offer more shipping options for your delivery country as well. Thank you for your understanding.

Dear Customer, thank you for your order and for your feedback. We are pleased that you can benefit from our low prices and large range of products. In order to continue to guarantee you the best possible prices, we unfortunately cannot offer free returns for all countries. However, we regularly review the options and assure you that we offer fair conditions to our customers. You can view our return conditions for your delivery country transparently on our website at any time before purchasing. We appreciate your understanding.

Dear customer, thank you for your review. We are glad that you enjoy taking advantage of our excellent prices and wide selection of items. Unfortunately, we cannot provide a free return label for every delivery country. Our return policy for your delivery country can be viewed transparently on our website prior to purchase. We therefore kindly ask for your understanding for our procedure.

Dear customer, thank you very much for your review. I have reviewed your case. Of course, we are sorry that there is a delay on the part of our logistics partner in picking up the item. However, we kindly ask you to understand that in the case of your country of delivery, customs procedures are mandatory, which may extend the process in the processing time. Unfortunately, we can not influence this. We therefore kindly ask for your patience, and thank you for your understanding. As I could see, you are already in contact with our customer service. We will be happy to answer any further questions you may have.

Dear customer, thank you for your order and for your review. We are glad that you can benefit from our low prices and large product selection. Unfortunately, in order to continue to guarantee you the best possible prices, we cannot offer free returns for all countries. However, we regularly review the options and assure you that we offer fair conditions to our customers. Our return conditions for your delivery country can be viewed transparently on our website at any time prior to purchase. We therefore ask for your understanding for our procedure.

Dear customer, thank you for your order and feedback. We are sorry that your order has not yet been received. I have checked your details. Once again, we have processed your order very quickly and handed it over to our logistics partner within one day. You are ordering from a distant country that requires customs clearance. Unfortunately this can take longer and we have no direct control over this. I see that you have already contacted our customer service department. We will definitely help you and have already started an enquiry with our logistics partner. However, we are confident that you will still receive your order. We are always available to answer your questions. We thank you for your patience and understanding.

Dear customer, thank you very much for your order and for your review. We are glad that you can benefit from our low prices. Unfortunately, in order to continue to guarantee you the best possible prices, we cannot offer free shipping for all countries. However, we regularly review the options and assure you that we offer fair conditions to our customers. Our shipping conditions for your delivery country can be viewed transparently on our website at any time prior to purchase. Therefore, we kindly ask for your understanding.

Dear customer, thank you for your order and your feedback. We are sorry that you were not completely satisfied. I have checked your details: we processed your order within one day and passed it directly to our logistics partner. It took them only a few days to deliver the parcel to your more distant delivery country. We were well within the delivery time we state in our shop. We therefore thank you for your patience and kindly ask for your understanding.

Gentile cliente, grazie per il suo feedback. Ci dispiace molto che ci siano stati problemi con la spedizione. Abbiamo già avviato un'indagine con il nostro partner logistico. Naturalmente la informeremo immediatamente non appena riceveremo una risposta. Nel frattempo, non esiti a contattarci in qualsiasi momento. Grazie per la vostra pazienza e comprensione.

Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.

Dear customer, thank you for your order and your review. I have checked your details. We have processed your order on the same day and handed it over to our logistics partner. They delivered the shipment within the delivery time we specified for your country. However, often the delivery is even faster, we can confirm that. We wish you much pleasure with the ordered items. If there is anything else we can do for you, please feel free to contact us at any time. We are always happy to help.

Dear customer, thank you for your order and your feedback. We are sorry that you are not satisfied with the quality of the products. I have checked your details: You have purchased common standard items in this order. Has there possibly been a defect? Unfortunately, I cannot find any contact from you in our system. Please feel free to contact us at any time so that we can help you further, thank you.

Dear customer, thank you for your order and your review. We apologize very much for the inconvenience. Apparently our logistics partner took a little longer to deliver to your more distant delivery country, we are really sorry for that. Thank you for your patience and understanding.

Dear customer, thank you for your order and your review. We are pleased that you enjoy benefiting from our excellent prices and our large selection of products. So that we can continue to reliably offer this to you and all our satisfied customers, we kindly ask for your understanding that we have to pass on to you fairly and customer-friendly calculated shipping costs. Thank you very much!

Dear customer, thank you for your feedback. We apologize for any inconvenience caused and will forward your information to the appropriate department. We are constantly working on improvements. If there is anything else we can do for you, please do not hesitate to contact us.

Dear customer, thank you for your order and your review. We are sorry that the transport to your delivery country seems to take a little longer. As you could already see from the tracking, the package is already on its way and has arrived in your delivery country. You are welcome to contact our customer service so that we can help you further and, if necessary, initiate an investigation with the logistics partner. Thank you for your patience and understanding.

Dear customer, unfortunately there were bottlenecks in our logistics chain due to a sharp increase in sales. This has slightly increased the delivery time for individual customer orders. We apologize for any inconvenience this may have caused.

Dear Customer, Thank you for your order and your feedback. We are pleased that you are benefiting from our low prices. In order to continue to offer you the best prices possible, we are unfortunately unable to offer free returns for all countries. However, we regularly review our options and are committed to offering our customers fair terms and conditions. You can view our return policy for your country of delivery on our website at any time before making a purchase. We ask for your understanding of our policy.

Dear customer, thank you for your order and your review. We are sorry that you were not completely satisfied. I have checked your information and cannot find any connection between your given order number and a requested order to Croatia. Nevertheless, I can inform you that from now on we are pleased to be able to deliver to Croatia again. We are therefore pleased to receive your order. If we can still help you in any way, please feel free to contact us at any time. Thank you very much for your understanding.