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Accurate item description, quality, fast delivery
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Hvala
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Puno hvala
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Najljepša hvala
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Hvala lijepa
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Hvala
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It's great offer
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Misleading product, customer service zero!
In order #188048 I purchased a professional packing knife, but the item I received does not match the one shown on the website. Instead of the black-yellow knife with rubber grip, metal guide, and blade storage, I got a yellow-blue DONAU cutter of noticeably lower quality, without those features and with only one blade. It also arrived opened and outside of its packaging. I submitted a complaint via e-mail on February 4th but still haven’t received any response. I find this misleading. Other items in the order were fine, but this part of the experience was disappointing.
Reply from Boxmarket
Hi,
On 10.02, we apologized for the error in fulfilling your order and asked whether you would prefer us to send the correct product or issue a refund.
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Excellent offer. Good prices. Fast delivery.
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Boxmarket
- +48221881448
- boxmarket.eu/hr
- info@boxmarket.eu
- Brwinów, POL
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Boxmarket
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