Reviews for mypalmshop.com
4.53/5.00
Excellent
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mypalmshop.com Reviews
: 537ExcellentCertified
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mypalmshop.com - Logo - reviews
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Gardenpalms Europe B.V.
Beekweg 18
7887 TN Erica
Netherlands
the most relevant positive review
2021-08-03T18:13:09Z 3 months ago
I bought a plant that was on sale. When the order was processed it turned out that I actually had payed more than the pricetag had indicated. The error was corrected immediately by Claudia who made me a rapid refund. Recommended shop! Plant was excellent quality!
the most relevant critical review
2021-05-10T04:08:49Z 6 months ago
The problem was that the two plants were placed in a box with one at each end. The courier upended the box and broke the more delicate plant - the tetrapanax. We had to cut the branches off and plant it, and it may not survive. Also, the Yucca rostrata was a smaller size than I ordered. The customer service was sympathetic and provided portional refunds on both. I would buy from them again.
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What other customers say about their experience with mypalmshop.com
2021-07-01T10:39:00Z 4 months ago
Very beutiful palms but the trunk is very curvednot what i was expekted
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2021-07-26T11:12:30Z 4 months ago
My second purchase was exactly what I expected and arrived super fast.
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2021-07-11T11:08:37Z 4 months ago
Plants sent from NL to Denmark but well packed and in good condition
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2021-07-17T05:45:55Z 4 months ago
It was very highspeed delivery,
Plants are alright.
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2021-07-14T14:57:30Z 4 months ago
Great Service! Thank you so much again!
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2021-07-19T08:30:14Z 4 months ago
Propably The best palm seler in EU.
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2021-07-18T12:41:23Z 4 months ago
super goods at the best price
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2021-06-30T17:57:03Z 4 months ago
everything is excellent
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2021-07-01T10:03:45Z 4 months ago
Fantastic service
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2021-07-04T15:08:17Z 4 months ago
There was no communication, and we have not received the goods even though the order was placed in March. Appalling.
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2021-07-21T06:44:05Z 4 months ago
Fick paket nummer 2 tvådagar senare, palmen var möglig
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2021-05-10T04:08:49Z 6 months ago
The problem was that the two plants were placed in a box with one at each end. The courier upended the box and broke the more delicate plant - the tetrapanax. We had to cut the branches off and plant it, and it may not survive. Also, the Yucca rostrata was a smaller size than I ordered. The customer service was sympathetic and provided portional refunds on both. I would buy from them again.
Verified review|
2020-12-04T12:49:12Z 1 year ago
Good palms and good fair prices palm taller than expected good friendly customer service Claudia is an asset to the company.delivery trace and track is extremely slow to update so be patent it will change well packaged no straw in box like stated on the website but palm arrived in acceptable condition anyway palm to 8 days to arrive from
Day of order to be shipped to the U.K. over all no problems
Verified review|
2021-05-07T17:28:05Z 6 months ago
I have frequently ordered different citruses, palms and other plants over a period of four years now and unfortunately must say, that I increasingly gained the impression that especially the size of the plants delivered has developed from the upper range of the scale to the lowest acceptable. However, the quality of the plants delivered was excellent at all times.
Verified review|
2021-02-04T02:50:42Z 9 months ago
According to "Track and Trace" the package has been ready for shipment for 6 days now, I have contacted the shop twice regarding this, but they do not answer.
According to Mypalmshop, they have had some computer issues, they have made up for their mistakes, and hence the added stars.
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2021-04-27T12:16:50Z 6 months ago
I love the variety of exotic plants and the service you provide!
You are always kind to help out and give advises.
And the plants are always received without any damage! It can’t get better! Thanks for existing
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2021-03-20T19:30:15Z 8 months ago
All the plants were delivered very late but they were all in good health because they were put in a good box. All the girls who write the emails are very good very kind and very polite. Very good.
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2021-03-10T14:57:37Z 8 months ago
I bought 4 palmtrees and 2 banana plants for my boyfriend on this site. All these plants look healthy. The delivery time may be improved, the customer service is kind and efficient.
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2021-04-10T17:25:13Z 7 months ago
The delivery took almost two weeks, because the parcel got delayed by Postnord, however the plants survived and they were well protected in the packaging
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2021-05-22T08:48:52Z 6 months ago
De sendte den forkerte Palme, men sendte den rigtige efterfølgende. Den forkerte fik jeg lov at beholde, god service. Handler gerne her igen.
Verified review|
Reviews for mypalmshop.com
4.53/5.00
Excellent
How is the rating calculated?
Trustmark for mypalmshop.com
Status:
updated on: 26/10/2021
certified since: 27/03/2018
mypalmshop.com is checked and certified according to the Trusted Shops quality criteria
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Details about mypalmshop.com
mypalmshop.com - Logo - reviews
Contact
Gardenpalms Europe B.V.
Beekweg 18
7887 TN Erica
Netherlands