I have today received my palm.
It has 2 branches. One is bend if not broken due to the packing, as the branch is almost 3 meters high and not 1,50 m; the other branch is brown, almost withered.
Not exactly what I had hoped or payed for, and in no way a palm I can place in my office
According to "Track and Trace" the package has been ready for shipment for 6 days now, I have contacted the shop twice regarding this, but they do not answer.
According to Mypalmshop, they have had some computer issues, they have made up for their mistakes, and hence the added stars.
Top of the top ! Fast delivery, great customer service and beautiful plants
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23 days ago
Immernoch nicht da lächerlich
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Answer by mypalmshop.com
22 days ago
Schade, dass Sie es lächerlich finden, ohne Zahlung, keine Ware. Das wir lächerlich sind ist wohl fehl am Platz. Sie haben nicht bezahlt und vorher senden wir nicht. Eine freundliche Kontaktaufnahme per Mail wäre wünschenswert gewesen.
One of the two palmtrees I ordered was almost dead.
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mypalmshop.com - Logo - reviews
Answer by mypalmshop.com
1 month ago
Hello, we are sorry that the palmtree has not arrived properly. We tried to get in touch with you on the 18th. to solve this but we never received a reply. Could you try to get in touch with us?