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Top positive review
Sep 4, 2023
Verified review
The bag is beautiful. It’s like having a daily stylish purse but in backpack mode. I’m a medical resident and was always the carrying my purse and a suitcase bag with my laptop. Lots of bags, right? Now I carry everything here and I always look well. The almond color goes amazing with all my outfits. The quality is the thing that doesn’t let me give 5 stars. It’s not amazing for the expensive price it costs. I think it’ll be damaged in a few months with scratches and things but let’s see :) hope not!
The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.
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Reviews for CLUSE.com
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Mar 11, 2024
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I would like to say a big thank you to Justyna from Cluse customers service.
She has been very kind and helpful.
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Mar 10, 2024
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Excellent products, service and delivery as usual. A Mothers Day gift fot my wife, which she loved.
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Mar 7, 2024
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Je l'adore elle est magnifique fine très classe et donne de la couleur au poignée
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Mar 1, 2024
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Approved and recommend!
Watch came fast.Good packed.But bracelet from watch I expected little thicker.
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Feb 23, 2024
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I love the replacement straps for my watch and the quick delivery.
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Mar 13, 2024
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Everything was fine, thank you very much!
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Mar 4, 2024
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Een goede vriendelijke snelle service.
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Mar 16, 2024
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Top
Livraison rapide. Montre magnifique !
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Mar 13, 2024
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esthétique
L'esthétique, le prix, le choix
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Mar 1, 2024
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Just perfect...rapid
Just perfect...rapid
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Mar 1, 2024
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Good service
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Mar 7, 2024
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Mar 2, 2024
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Mar 17, 2024
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Mar 12, 2024
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Mar 2, 2024
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Feb 29, 2024
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Feb 25, 2024
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Feb 21, 2024
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out of stock for ages
The item I was interested in was out of stock for a ver very long time- nothing extraordinary, a black leather and gold strap. Also I think the straps are overpriced.
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Answer by CLUSE.com
11 days ago
Dear customer,
Thank you for your review.
Please contact us via care@cluse.com so we can help you further.
KR,
Team CLUSE
Mar 16, 2024
Verified review
Paid for express delivery and it came later than standard, plus the customer service did not try make up for anything
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Answer by CLUSE.com
12 days ago
Dear customer,
I am really sorry to hear this.
I see that you have been in contact with our customer care team.
Please reach out to them again so we can help you with a solution.
KR,
Team CLUSE
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