Reviews for CLUSE.com
4.67/5.00
Excellent
How is the rating calculated?
CLUSE.comReviews
: 609ExcellentCertified
Details
Contact
CLUSE.com- Logo - reviews
CLUSE.com - Watches and jewellery for men and women
Elegant & powerful watches and jewellery for women and men across the globe. CLUSE watches are inspiring you with contemporary minimal designs that are crafted with attention and care, and a strong focus on materials.
hether you keep your style minimal or love to shine bright; there’s a CLUSE for you! Discover your favourite now at the Official CLUSE Store!
✓ Free shipping ✓ 2 year guarantee
Contact
Danzigerkade 16 E
1013AP Amsterdam
Netherlands
Authorised representative
R. Woldendorp
the most relevant positive review
2022-01-13T08:15:53Z 9 days ago
The order has been sent immediately and I received two days before the due date. I had a little problem with the clock not working when arrived, But the customer care team suggested me to try to change battery first (with refund for this expense) and then eventually they would have replaced the entire product. Fortunately the problem was just the battery and my new clock is working perfectly now.
the most relevant critical review
2022-01-10T08:15:54Z 12 days ago
Pues mal porque hice el pedido hace más de 15 días , no me ha llegado el pedido ni me devuelven el dinero ni me contestan dónde está mi pedido ni nada. Me han engañado he perdido 70 € y no tengo el producto. Mi hija se quedó sin regalo y se están riendo de mí
Read the most relevant positive or most relevant critical review
Positive
Critical
What other customers say about their experience with CLUSE.com
2021-05-11T18:41:44Z 9 months ago
Very fast shipping, 2 days to Portugal. The watch quality is not excellent for the price, as the is very thin and light weight. But it is gorgeous. Second time I order from Cluse first time it took 1 week to arrive, but watch quality was better than this last.
Verified review|
2021-09-06T12:52:15Z 5 months ago
I recently purchase a beautiful watch from Cluse online and I could not have been happier with my purchase or the service I received. It was excellent from beginning to end. I would highly recommend Cluse to everyone, you will not be disappointed.
Verified review|
2021-07-24T05:48:31Z 6 months ago
I am always delighted with my Cluse watch strap purchases. I bought a Cluse watch several years ago, and love how I can change its look with different watch straps. The Cluse sales are really good. My purchases have always arrived promptly.
Verified review|
2021-03-10T11:38:24Z 11 months ago
Shipping to Australia was quick with regular updates. Item was exactly as advertised.
The watch itself is lighter in weight than expected but still worth it at the sale price I paid. Most importantly it’s stylish & keeping the right time.
Verified review|
2021-04-11T17:21:43Z 10 months ago
Earring already broken after one week. It was a gift for a friend who didnt keep the receipt. I don’t know if she had contact with the customer service already, but the tact that an earring of 40€ Broke after one week really surprised me
Verified review|
CLUSE.com- Logo - reviews
Answer by CLUSE.com
10 months ago
Dear Customer, we are sorry to hear 1 earring broke after one week. Our Customer Care team had contact with your friend and send her a new one. We hope she will enjoy it for a very long time. Kind regards, CLUSE
2021-08-14T18:32:29Z 6 months ago
Livraison reçue rapidement, seul bémol le paquet était tellement enfoncé dans la boîte aux lettres que j'ai cru ne jamais réussir à le récupérer ! Heureusement les biens n'ont pas été abîmés.
Verified review|
2021-07-02T09:50:35Z 7 months ago
The item I purchased should be adjustable! Cluse should have made it clear in the product description that it is a standard size with no room for adjustment!! It’s too big for me!!
Verified review|
2021-01-25T21:38:17Z 1 year ago
Lovely products! I have ordered from Cluse on multiple occasions and every time I have been very pleased with the quality of the items as well as the packaging and speedy delivery.
Verified review|
2021-04-09T19:16:17Z 10 months ago
Excellent service & part of my order was missing as it was a birthday present they sent it the next day. I’m always very happy any time I place an order.
Verified review|
CLUSE.com- Logo - reviews
Answer by CLUSE.com
10 months ago
Dear happy customer, we are very glad to read this, thank you so much for your positive findings. We hope the receiver will enjoy the gift very much. And for you a very nice day, hope to see you again at CLUSE.com Kind regards, CLUSE
2021-04-28T07:05:37Z 9 months ago
I cannot complement Cluse for such excellent service. My lovely watch and bracket were delivered within two days of order and were wrapped beautifully..
Verified review|
2021-06-07T04:06:26Z 8 months ago
Got the goods in approximately one week once I had given an address. Wasnt happy that it was delivered to the house but package arrived safely.
Verified review|
2021-09-16T20:46:09Z 5 months ago
Fantastic service, the watch was shipped to my daughter in USA, it arrived within 4 days and I received regular tracking updates.
Verified review|
2021-07-17T22:17:25Z 7 months ago
Watch is beautiful, shipping very fast, everything is tracked. This is my third Cluse watch and I will definitely buy more!
Verified review|
2021-08-24T10:25:51Z 5 months ago
Fast delivery. Excellent watch and smart band, Looks good and I am familiar with the high quality of the Cluse watches.
Verified review|
2021-02-05T06:28:26Z 1 year ago
The service was very immediate, I made the order on Sunday and on Tuesday morning I received it .. Its value for money
Verified review|
2021-07-28T21:12:57Z 6 months ago
From start to finish the team at Cluse have been brilliant with the advice and generous with their customer care.
Verified review|
2021-02-10T06:56:39Z 1 year ago
I'm very pleased with everything form delivery, product and customer service. I recommend CLUSE.com to everyone.
Verified review|
2021-09-13T03:04:32Z 5 months ago
I am have ordered a watch strap , I like the color and the quality .
The delivery was faster then I expected!
Verified review|
2021-09-01T14:33:36Z 5 months ago
Brilliant is too low to derscribe the service and quality supplied by CLUSE
Would recomend to everyone
Verified review|
2021-06-11T21:06:39Z 8 months ago
Fantastic quick and efficient service
Great product too - Silver boho watch strap
Love Cluse watches!
Verified review|
Reviews for CLUSE.com
4.67/5.00
Excellent
How is the rating calculated?
Trustmark for CLUSE.com
Status:
updated on: 21/01/2022
certified since: 27/03/2019
CLUSE.com is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
Secured by a guarantee
At CLUSE.com, you can use the guarantee from Trusted Shops and protect up to €2,500 . Find out more
Details about CLUSE.com
CLUSE.com- Logo - reviews
CLUSE.com - Watches and jewellery for men and women
Elegant & powerful watches and jewellery for women and men across the globe. CLUSE watches are inspiring you with contemporary minimal designs that are crafted with attention and care, and a strong focus on materials.
hether you keep your style minimal or love to shine bright; there’s a CLUSE for you! Discover your favourite now at the Official CLUSE Store!
✓ Free shipping ✓ 2 year guarantee
Contact
Danzigerkade 16 E
1013AP Amsterdam
Netherlands
Authorised representative
R. Woldendorp