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CLUSE.comReviews

: 1,702Good

4.48

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Valid

with Buyer Protection

certified since: Mar 27, 2019
updated on: Jun 9, 2023
CLUSE.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At CLUSE.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Mar 27, 2019
updated on: Jun 9, 2023
CLUSE.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At CLUSE.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for CLUSE.com

1,007 verified reviews in the last 12 months

1,702 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Dec 17, 2022
The service was good but I needed extra links for my watch and I got that straight away but then I noticed that the battery was dead. This was very disappointing. I had to, again go the retailer to have the battery replaced when I hadn't even worn the watch, yet!. The retailer advice that it is better to buy from the retailer that the internet. In this case he may have been right :-( Anyways the watch is working perfectly now.
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the most relevant critical review


Apr 23, 2023
The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.
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Reviews for CLUSE.com

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 Verified review
Apr 15, 2023
NO HE RECIBIDO EL PAQUETE
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Answer by CLUSE.com
Apr 20, 2023
Dear customer, I am really sorry to hear this. Please contact us via care@cluse.com so we can solve this for you. KR, Team CLUSE
 Verified review
Mar 13, 2023
Fast delivery and product came in excellent condition. I needed a new watch strap so was a) relieved that they were easily replaceable and b) a great variety of options to choose from
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 Verified review
Mar 25, 2023
I love this watch. Excellent service from Germany. Efficient delivery and communication. Thank you.
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 Verified review
Mar 17, 2023
Good communication and delivery as expected. Lovely looking watch a real eye catcher
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Mar 10, 2023
Quality product timely delivery and fair price
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Mar 24, 2023
great exp but had to pay fior the return
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Mar 26, 2023
the shipping was correct and on time
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Mar 21, 2023
Very nice earrings. Fast delivery.
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Apr 1, 2023
Nice and quick
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Mar 20, 2023
Fast, reliable
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Mar 10, 2023
Fast delivery
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Apr 6, 2023
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Mar 30, 2023
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Mar 27, 2023
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Mar 27, 2023
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Mar 27, 2023
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Mar 23, 2023
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Mar 21, 2023
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Mar 20, 2023
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Mar 19, 2023
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