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Sensitivity Check Australia
Reviews:

126 reviews in the last 12 months240 total reviews  

3.44
Fair
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Top positive review

Jun 1, 2023
 Verified review
Very thorough results. Took a LONG time for the results due to being sent to UK - I had to trawl the website to find a mention of that, it should be prominent as many will assume the timeframe given is from when sample gets to NSW when that is not the case.
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Top negative review

Feb 2, 2024
 Verified review
I purchased this particular kit for the prime purpose of being based in Australia. The reply paid address is in NSW, but it then gets sent to an undisclosed location in the UK. This process has taken over a month so far and still no sign of the whereabouts as there is also no tracking ability. Customer service is very generic - you will get the same response no matter what you send. Very disappointed with the service and a definite regretful purchase.
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Reviews for Sensitivity Check Australia

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Jul 22, 2023
 Verified review
Found out I had a intolerance to so many thing makes to much sense now my health is starting to improve so happy I had the test done
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Answer by Sensitivity Check Australia
Jul 24, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Jun 22, 2023
 Verified review
My results appeared on global science an now disappeared. Tests are done in UK, a long wait. No way to ask questions.
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Answer by Sensitivity Check Australia
Jul 10, 2023
Thank you for your review. I am very sorry to hear you are not completely satisfied with the service. Your test results should still be located in your app account if you log in. However, if you experience any difficulty accessing these, please do reach out to our 24/7 website LiveChat team who will be more than happy to assist. Alternatively, our email address info@sensitivitycheck.com can also be found on our website, and the team will be happy to help. Donna Customer Service Manager
Jun 6, 2023
 Verified review
Fast easy and efficient outcomes. However i didnt fully understand the report and some of the results.
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Answer by Sensitivity Check Australia
Sep 17, 2023
Thank you for your review. We are very sorry to see you are not satisfied with the service. If you have any queries or concerns about your order, please contact our customer service team at info@sensitivitycheck.com who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager
Jan 6, 2024
 Verified review

Who would have thought ?!

Some results I predicted and was good to have confirmation. Some were a surprise. Good to know.
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Answer by Sensitivity Check Australia
Jan 24, 2024
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Aug 9, 2023
 Verified review
I had a live chat with Alex, he was very quick to respond and answered all my questions clearly.
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Answer by Sensitivity Check Australia
Sep 11, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Jun 5, 2023
 Verified review
Best Live Chat room I have experienced in a long time, normally computer generated. Thank you.
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Answer by Sensitivity Check Australia
Jun 6, 2023
Hi Jann, thank you so much for reaching out and giving us five stars! ⭐️⭐️⭐️⭐️⭐️ We are very proud of our LiveChat team, so we will pass this on to the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Dec 27, 2023
 Verified review
Easy to take the test and discovered a lot more of the sensitivities that I had not known
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Answer by Sensitivity Check Australia
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Sep 6, 2023
 Verified review

Excellent service.

Quick turnaround. Results are very interesting. I have started my elimination diet today.
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Answer by Sensitivity Check Australia
Sep 11, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Nov 24, 2023
 Verified review
had trouble finding all 4 forms but heather on chat was most helpfull
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Answer by Sensitivity Check Australia
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Aug 9, 2023
 Verified review

Great to answer questions

Heather was amazing to chat with. So personable and reassuring.
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Answer by Sensitivity Check Australia
Sep 17, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Jul 16, 2023
 Verified review
Quick time responses to all my questions and easy to understand.
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Answer by Sensitivity Check Australia
Jul 24, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Jun 7, 2023
 Verified review
Amazing the results they can give you from just a hair sample!
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Answer by Sensitivity Check Australia
Jun 28, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Jan 14, 2024
 Verified review

Clear and precise answers

Prompt - answered all my questions clearly and succinctly.
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Answer by Sensitivity Check Australia
Jan 24, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Jul 27, 2023
 Verified review
An interesting result Explains a few signs and symptoms
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Answer by Sensitivity Check Australia
Sep 17, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Jun 4, 2023
 Verified review

Thorough analysis

It was easy to do and results are very detailed thanks
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Answer by Sensitivity Check Australia
Jun 6, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you found the testing easy and the results comprehensive! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Dec 12, 2023
 Verified review
Heather was a great help and responded very quickly!
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Answer by Sensitivity Check Australia
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Jun 24, 2023
 Verified review
Live chat host Alex was very helpful and informative
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Answer by Sensitivity Check Australia
Jun 28, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Sep 27, 2023
 Verified review
Excellent service and brilliant testing. Thank YOU
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Answer by Sensitivity Check Australia
Oct 9, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Jul 17, 2023
 Verified review
Question was responded to and resolved promptly.
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Answer by Sensitivity Check Australia
Jul 24, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Dec 8, 2023
 Verified review
Very helpful and quick to answer my question.
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Answer by Sensitivity Check Australia
Dec 8, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Usman Customer Service