shop.mohd.it/en/- Logo - reviews

shop.mohd.it/en/
Reviews:

148 reviews in the last 12 months1,381 total reviews  

4.86
Excellent

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Most relevant positive review

Apr 26, 2024
 Verified review
Items on the site are quality, original, and often sold at affordable prices. The shipping service is reliable and fully traceable. I was involved in a return service for item defectiveness not dependent on the Mohd store and the Mohd's custemer service have been responsive to the needs and have taken care to update me on the progress.

Most relevant negative review

Apr 3, 2024
 Verified review
Purtroppo devo dare solo tre stelle in quanto come da foto allegate, lo sgabello Aaron di La Palma è arrivato con un evidente difetto di verniciatura sul tavolino e un difetto del medesimo tipo ma più piccolo alla base. Avendo una certa dimestichezza con i lavori di bricolage sono riuscito a riverniciare le parti, dando una sorta di " goffratura" in linea col mio arredamento. Non ho provveduto a richiedere il cambio, visti i lunghi tempi di attesa ( più di due mesi) e avendo corretto molto bene il difetto. Perfetti gli oggettini ordinati assieme allo sgabello. Una nota di merito alla signora Marilena del client support che è stata gentilissima e disponibilissima in tutte le fasi di assistenza al cliente, motivando sempre i ritardi e proponendo alternative per i piccoli prodotti ordinati ed esauriti. Perfetto l' imballo di Mohd a cui avrei dato cinque stelle, solo un po' deluso da La Palma, per la non cometa attenzione al prodotto finito, considerando peraltro i costi. Un cordiale saluto.
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Reviews for shop.mohd.it/en/

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Feb 25, 2024
 Verified review
A huge availability of high quality products at reasonable prices but, most important, an execellent customer service. A my request about the possibility of anticipating a shipment was promptly accepted. Thanks Marilena.
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May 21, 2024
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Good

Purchase and deliveries were fast and smooth. There was a frustration in the customer service afterwards, but we understood that it was due to a misunderstanding on both parts. Overall I’ll be happy to use MOHD again.
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Feb 28, 2024
 Verified review
Vorrei in futuro una più tempestiva risposta alle esigenze del cliente: nel caso specifico ho dovuto in effetti aspettare molto tempo prima di ricevere una risposta che quantomeno desse una soluzione al problema.
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May 19, 2024
 Verified review
Despite a small issues on the first delivery, the items has been promptly exchanged free of shipping charge, many thanks to Marilena for her great help, proactivity and remarkable fast support and kindness !
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Apr 12, 2024
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Melogranoblu Maat Suspension

The MOHD Team provided excellent customer service and I will absolutely order from them again. Silvia was amazing and extremely helpful and knowledgeable. The lights are the perfect complement to our home.
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Dec 22, 2023
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Silvia has been of a great help. The table top of a table that I ordered arrived damaged. She made sure that a new table top would be delivered to me and this time well packaged to avoid any new damages.
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Oct 24, 2023
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Great Mohd support

Silvia was very helpful There was a problem with the shipping - two component parts were not included with the light from the suppliers but Silvia at Mohd sorted it out for us and was very responsive .
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Oct 26, 2023
 Verified review

Great service and follow-up

I had issues with shipping fees and timeline, but Silvia and the MOHD team handled my concerns swiftly and professionally. I'd definitely shop there again, and have enjoyed their products!
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Jun 11, 2024
 Verified review

Excelente experiencia

Servicio post venta de acuerdo con las marcas que venden. Precio competitivo, productos muy bien protegidos, empresa de transporte (Tramo) muy buena y muy amables. Seguiré comprando.
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Feb 29, 2024
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Tania is awesome 😊

My parcel was missing the driver from FedEx decided to take it for himself … Tania send me a new one with DHL and I received it few days ago .. Thank you Tania for all your help .
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Oct 30, 2023
 Verified review
Ho avuto un problema con un prodotto e Marilena in breve tempo ha risolto in maniera molto professionale. Mi hanno sostituito i prodotti, non ci credevo nemmeno io. Complimenti!
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Apr 11, 2024
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Spedizione puntuale e comunicazioni sempre eccellenti. Anche i problemi nel Post vendita, non imputabili allo shop, sono stati gestiti in maniera davvero efficiente
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Jun 22, 2024
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Molto professionali Sempre pronti a risolvere i problemi Very professional Always ready to solve problems, highly recommended and truly beyond all expectations
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Jan 27, 2024
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Vitra Organic Chairs

Excellent communication from the client service, great price and the goods were delivered in perfect condition. I'm vary happy with Mohd and highly recommend them.
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Oct 26, 2023
 Verified review
Equipe qui répond très vite à toutes les demandes (devis, échantillons de tissus, réclamations). Site fiable avec un large choix d'objets et meubles design.
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Dec 6, 2023
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Tania, efficiente e cortese Mi ha risolto subito un problema relativo al corriere per l' indirizzo della consegna. Bravissima Tania Grazie OTTIMO LAVORO!!
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Feb 13, 2024
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Marilena è stata perfetta. ha seguito interamente la mia spedizione nonostante ci sia stato un problema nel prodotto. gentile, precisa e professionale
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Apr 25, 2024
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Molto cortesi e disponibili a risolvere le problematiche sorte con il trasporto e imputabili al vettore. Marilena veramente gentile e carina.
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Mar 9, 2024
 Verified review

Excellent service

Our order got damaged during transport. MOHD has been very helpful in resolving the issue and promptly replaced the item. Excellent service!
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Apr 15, 2024
 Verified review

Problem nicely solved

We had an issue with a lamp we ordered. Silvia did a great job, she really helped us to solve the problem, in a very friendly way.
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