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TrustmarkValid
certified since: Jul 7, 2014
updated on: Jun 10, 2023
shop.mohd.it/en/ is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
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Reviews for shop.mohd.it/en/
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Jun 21, 2022
I specially appreciated my experience with Mohd for the great customer service. There was a small issue with the item I bought and the team was very quick to organise a replacement. I'm pleased with the item and will be shopping with them again.
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the most relevant critical review
Jun 20, 2022
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks.
Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date"
Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
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Reviews for shop.mohd.it/en/
Verified review
Oct 3, 2022
Item described as in stock and then once purchased, is required to be ordered, with no ETA. Called the hotline and was told to expect an email that never arrived.
#issue now resolved
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Verified review
Sep 30, 2022
Good supply of products, availability and great prices also. Communication has always been excellent with very quick responding and fixing any issues (which are few and far between)
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Verified review
Aug 27, 2022
Great price-value relation.
Time until shipping was a bit longer than published, but hey where isn’t that the case nowadays?
Package and shipping were good and i love the product.
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Verified review
Nov 10, 2022
I recieved my order in good condition and the products were excellent. I had a problem with my order, but the customer service handled it successfully within the same day.
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Verified review
Oct 18, 2022
Fabulous experience with Mohd. Aleandra looked after my order from beginning to end, always responding quickly to queries and questions. A very easy company to work with.
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Verified review
Nov 23, 2022
I have placed several orders over the years and every time i'm very pleased with MOHD's work! Special thanks also to Najeeb for his patience and attention! Thank you!
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Verified review
Oct 9, 2022
Ho avuto un problema di colore, ma l'assistente Marilena, molto disponibile, ha risolto il problema e mi ha aiutato in tutte le mie domande. Consiglio questo sito.
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Verified review
Dec 2, 2022
I wanted to buy some Fritz Hansen chairs. From Mohd I found the utmost courtesy, accurate service, reasonable prices, speed of delivery. A truly excellent buy.
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Verified review
Aug 19, 2022
Almost all Italian brand covered and good price offered. The customer service Roberta is patient and nice to talk. I would recommend to my friends here.
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Jul 1, 2022
MOHD.IT are not only the coolest kids in the block, they have the customer service down pat. Have been using this company for years. Never disappointed.
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Verified review
Jan 18, 2023
Excellent vendor. Several big shipments already. Ordering through email proved very efficient. Mr.Najeeb was intuitive and helpful with every detail.
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Verified review
Nov 13, 2022
Ho ordinato un articolo per errore, annullare l’ordine è stato facile con una telefonata ed una mail, il servizio clienti è efficiente e rapido.
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Verified review
Sep 3, 2022
Smooth and professional experience!
Marilena was very helpful, clear and very service oriented.
It was a great pleasure to deal with her and Mohd
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Verified review
Oct 24, 2022
Excellent customer service and products. Very impressive their commitment to make the customers happy. Really recommend to buy from them.
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Verified review
Oct 19, 2022
I loved the professional service from customer service. her names Simona. Very professional and proactive giving information constantly.
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Verified review
Dec 22, 2022
Tutto ha funzionato bene. Buon prezzo, ottima sincronizzazione per la consegna. Ringrazio per la loro collaborazione Marilena e Angela.
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Verified review
Sep 29, 2022
I like the range of products that are available and any time there has been an issue they have responded and resolved it very quickly.
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Verified review
Dec 18, 2022
The order was delayed, and I had no news for a little while, but the customer support was responsive and the delivery was well done.
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Verified review
Nov 15, 2022
Excellent customers service and support from Silviana who sorted out issues for us. Overall a great experience because of her.
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Verified review
May 10, 2023
Our product arrived damaged, but Mohd handled the issue without any difficulty and sent us a replacement as soon as possible.
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