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TrustmarkValid
certified since: Jul 7, 2014
updated on: Apr 1, 2023
shop.mohd.it/en/ is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
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Reviews for shop.mohd.it/en/
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Jun 21, 2022
I specially appreciated my experience with Mohd for the great customer service. There was a small issue with the item I bought and the team was very quick to organise a replacement. I'm pleased with the item and will be shopping with them again.
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the most relevant critical review
Jun 20, 2022
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks.
Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date"
Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
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Reviews for shop.mohd.it/en/
Verified review
Oct 9, 2022
Ho avuto un problema di colore, ma l'assistente Marilena, molto disponibile, ha risolto il problema e mi ha aiutato in tutte le mie domande. Consiglio questo sito.
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Verified review
Aug 19, 2022
Almost all Italian brand covered and good price offered. The customer service Roberta is patient and nice to talk. I would recommend to my friends here.
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Verified review
Jul 1, 2022
MOHD.IT are not only the coolest kids in the block, they have the customer service down pat. Have been using this company for years. Never disappointed.
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Verified review
Nov 13, 2022
Ho ordinato un articolo per errore, annullare l’ordine è stato facile con una telefonata ed una mail, il servizio clienti è efficiente e rapido.
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Verified review
Sep 3, 2022
Smooth and professional experience!
Marilena was very helpful, clear and very service oriented.
It was a great pleasure to deal with her and Mohd
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Verified review
Oct 24, 2022
Excellent customer service and products. Very impressive their commitment to make the customers happy. Really recommend to buy from them.
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Verified review
Oct 19, 2022
I loved the professional service from customer service. her names Simona. Very professional and proactive giving information constantly.
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Verified review
Sep 29, 2022
I like the range of products that are available and any time there has been an issue they have responded and resolved it very quickly.
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Verified review
Nov 15, 2022
Excellent customers service and support from Silviana who sorted out issues for us. Overall a great experience because of her.
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Verified review
Apr 28, 2022
Bought 3 items only 2 delivered. The team (thanks Francesce) solved the problem and sent me quickly the missing stool. Thanks
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Jul 21, 2022
Je recommande ce site le service est excellent, nous avons eu affaire à Aleandra qui est une excellente vendeuse !!!
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Sep 23, 2022
My order was quickly expedited and I received it within a few days despite being on the other side of the ocean!
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Jul 18, 2022
Some minor part part of a lamp was broken when I received it. Thanks to great work with Silviani we got it sorted
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Jul 1, 2022
Very good customer service. My purchase arrived damaged and it was immediately replaced.
Thank you very much.
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Jul 22, 2022
During the ordering process I asked a lot of questions, but they were always friendly and detailed to me.
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Jun 4, 2022
Ottimo servizio spedizione e customer care
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Jul 1, 2022
Amazing!! Awesome and professional people. Fast replies and kindness have been very appreciate
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Oct 11, 2022
Absolutely perfect service! Ordered and delivered in a few days including customs clearance.
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Verified review
Item arrived damaged,was not packed sufficient.
Seller was really helpful with replacement.
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Verified review
Apr 22, 2022
Nice TATO cover. It takes some time but article was delivered and looks very good.
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