I specially appreciated my experience with Mohd for the great customer service. There was a small issue with the item I bought and the team was very quick to organise a replacement. I'm pleased with the item and will be shopping with them again.
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks.
Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date"
Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
Ho avuto un problema di colore, ma l'assistente Marilena, molto disponibile, ha risolto il problema e mi ha aiutato in tutte le mie domande. Consiglio questo sito.
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Aug 19, 2022
Almost all Italian brand covered and good price offered. The customer service Roberta is patient and nice to talk. I would recommend to my friends here.
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Jul 1, 2022
MOHD.IT are not only the coolest kids in the block, they have the customer service down pat. Have been using this company for years. Never disappointed.
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Nov 13, 2022
Ho ordinato un articolo per errore, annullare l’ordine è stato facile con una telefonata ed una mail, il servizio clienti è efficiente e rapido.
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Sep 3, 2022
Smooth and professional experience!
Marilena was very helpful, clear and very service oriented.
It was a great pleasure to deal with her and Mohd
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Oct 24, 2022
Excellent customer service and products. Very impressive their commitment to make the customers happy. Really recommend to buy from them.
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Oct 19, 2022
I loved the professional service from customer service. her names Simona. Very professional and proactive giving information constantly.
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Sep 29, 2022
I like the range of products that are available and any time there has been an issue they have responded and resolved it very quickly.
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Nov 15, 2022
Excellent customers service and support from Silviana who sorted out issues for us. Overall a great experience because of her.
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Apr 28, 2022
Bought 3 items only 2 delivered. The team (thanks Francesce) solved the problem and sent me quickly the missing stool. Thanks
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Jul 21, 2022
Je recommande ce site le service est excellent, nous avons eu affaire à Aleandra qui est une excellente vendeuse !!!
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Sep 23, 2022
My order was quickly expedited and I received it within a few days despite being on the other side of the ocean!
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Jul 18, 2022
Some minor part part of a lamp was broken when I received it. Thanks to great work with Silviani we got it sorted
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Jul 1, 2022
Very good customer service. My purchase arrived damaged and it was immediately replaced.
Thank you very much.
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Jul 22, 2022
During the ordering process I asked a lot of questions, but they were always friendly and detailed to me.
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Jun 4, 2022
Ottimo servizio spedizione e customer care
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Jul 1, 2022
Amazing!! Awesome and professional people. Fast replies and kindness have been very appreciate
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Oct 11, 2022
Absolutely perfect service! Ordered and delivered in a few days including customs clearance.
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