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shop.mohd.it/en/
Reviews:

131 reviews in the last 12 months1,277 total reviews  

4.94
Excellent

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Reviews for shop.mohd.it/en/

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Apr 14, 2023
 Verified review

White glove service

I bought a gorgeous SMEG toaster. Unfortunately, even with an adaptor, the voltage issue (US/Europe) caused me to return toaster. The service from MOHD was incredible. Silvie was responsive and so helpful. She arranged for DHL to pick up package from my house. I didn't have to do a thing. Very impressed!
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Jul 25, 2023
 Verified review
ottima qualità dei prodotti acquistati e del servizio. Assistenza cliente veramente efficiente. ho avuto un piccolo problema su una consegna e la struttura (Tania) mi ha supportato oltre ogni aspettativa facendomi sentire tutelato. ho fatto diversi acuisti on line da Mohd e sicuramente ne rifarò. grazie
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Jun 10, 2023
 Verified review
Thank you so much for the perfect execution of our purchase of the Fast Forest Armchairs. We could not be happier. Everything went well from A-Z. Shipment from Catania via Rome, Leipzig, Madrid, Miami to Clearwater FL. The chairs arrived in good shape on time and assembly was not too hard. We love them!
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Oct 13, 2023
 Verified review

Tutto bene

Servizio impeccabile, efficiente, perfetto. Dalla spedizione al confezionamento degli oggetti. Tutto eseguito in modo inappuntabile. Gli oggetti sono bellissimi, tornerò sicuramente ad acquistare da Loro. Lo consiglio a chi ama le cose belle e molto particolari........senza tempo.
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May 19, 2023
 Verified review

Good Experience

I ordered a coffee table from MOHD. The process ordering internationally was smooth and easy. Unfortunately, a portion the coffee table arrived damaged but MOHD was helpful about getting the replacement sent, which arrived safely. The customer service team is very responsive.
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Mar 30, 2023
 Verified review

Ottimo servizio clienti

Ho dovuto chiedere assistenza a causa di un problema con la spedizione e sono stato molto soddisfatto dal servizio clienti! Sono intervenuti subito proponendomi una soluzione oltre che a venirmi incontro per velocizzare la sistemazione. Consiglio vivamente questo online-shop!
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Oct 24, 2023
 Verified review

Lampade da tavolo Nabila 552.36 - Tooy

Ho acquistato due lampade da tavolo Nabila 552.36 di Tooy, uno dei due diffusori è arrivato completamente danneggiato. Per l'assistenza sono stata seguita da Marilena, persona competente, disponibile e gentile. Il diffusore è stato sostituito senza alcun costo aggiuntivo.
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Aug 2, 2023
 Verified review

Great customer service

Angelo from customer service has been a great help! Even though I had initially had accidentally received the wrong item, he was very quick to offer a solution and find a suitable option for me to receive the correct order in a speedy manner. Very happy with the service!
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Aug 3, 2023
 Verified review
L'esperienza d'acquisto è stata assolutamente positiva. L'assistenza clienti,in particolare Marilena, è stata davvero impeccabile: gentilissima e disponibile nel risolvere nel minor tempo possibile la mia problematica d'acquisto. Consiglierei mohd altre mille volte!
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Mar 28, 2023
 Verified review
Esperienza straordinaria, desideravo tanto un pezzo di design e con MOHD sono riuscita ad averlo ad un ottimo prezzo e velocemente! Loro sono stati molto gentili, sempre presenti con innumerevoli mail e disponibili alle mie esigenze... Farò altri acquisti. Grazie!
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Mar 28, 2023
 Verified review
Ho acquistato 2 oggetti e se per il primo tutto è andato perfettamente , col secondo abbiamo avuto di ersi disguidi, ma proprio in quest’occasione ho avuto modo di apprezzare un ottimo servizio di customer care: precisi, puntuali nelle risposte e risolutivi.
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Oct 15, 2023
 Verified review
The item ordered was damaged by the shipper. Silviana at Mohd was extremely responsive. She requested reasonable documentation and promptly reordered the item keeping in touch until the replacement was received. Thank you, Silviana.
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Aug 20, 2023
 Verified review

Excellent Customer Support

Although my shipment arrived broken, the team from MOHD was quick to reply to my emails to try and get a replacement sent within 2 weeks. I would really like to thank Tania for her great help and customer support! Thank you again.
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May 18, 2023
 Verified review
I purchased Fermob terrace furniture for our holiday home in Sicily from MOHD in Messina. MOHD has excellent service, they are always available for any questions by email and phone. They deliver promptly and they are super polite.
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Sep 27, 2023
 Verified review

Issue was solved professionally by Angelo

I have had a delayed shipment issue. Angelo at the customer service was helpful and competent. I was pleasantly surprised that my package arrived promptly after Angelo’s reply. MOHD would keep me as a customer because of Angelo
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HS
Horst S.
Diekholzen
Apr 27, 2023
 Verified review
High quality Artemide lamp as ordered. Best price! Very good and nice contact despite > 2.000 km distance. A damaged lamp base was therefore not a problem. It was quickly exchanged. Purchase recommendation for this online shop.
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May 26, 2023
 Verified review
We ordered a Vitra table. Everything worked out perfectly. The communication was very good and helpful. The table arrived safely packed and in perfect condition. We would order something from MOHD again at any time!
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Oct 24, 2023
 Verified review

Great Mohd support

Silvia was very helpful There was a problem with the shipping - two component parts were not included with the light from the suppliers but Silvia at Mohd sorted it out for us and was very responsive .
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Jul 13, 2023
 Verified review
servizio clienti molto disponibile, gentili e professionali mi hanno sempre aggiornato sullo stato dell'ordine e hanno prontamente risposto e risolto un problema che si era creato a causa del corriere.
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Oct 9, 2023
 Verified review

Helpful customer service

My order delayed 3weeks behind the estimated arrival day to the warehouse. Yet, costumer service, Angelo, was really helpful, kept me update with the status all along. It is much appreciated.
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