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shop.mohd.it/en/Reviews

: 1,136Excellent

4.52

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certified since: Jul 7, 2014
updated on: Jan 27, 2023
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certified since: Jul 7, 2014
updated on: Jan 27, 2023
shop.mohd.it/en/ is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At shop.mohd.it/en/, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for shop.mohd.it/en/

198 verified reviews in the last 12 months

1,136 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Jun 21, 2022
I specially appreciated my experience with Mohd for the great customer service. There was a small issue with the item I bought and the team was very quick to organise a replacement. I'm pleased with the item and will be shopping with them again.
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the most relevant critical review


Jun 20, 2022
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks. Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date" Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
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Reviews for shop.mohd.it/en/

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 Verified review
Nov 25, 2022
the web diaplay the light is in the stock. Mohd team told me no stock for this light aftet I placed the order, and it will be arroved after half of month at least. it's terrbile..
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 Verified review
Oct 30, 2022
The items are shown as being in stock but when you order they announce a 4 month delay
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 Verified review
Oct 1, 2022 
If you think Mohd is just a seller of genuine stuff please do not miss their after sales service. Their perfect after sales service has impressed me since I took a small stuff in 2011. When my Flos floor lamp went out by its power supply from Mohd Italy, I asked help to Mohd for a new power supply. The answer was very quick within a few days and a new power supply was introdued without delay. More than ten years, I have always been satisfied with their real stuff and after sales service. I strongly recommed Mohd when you need any genuine design stuff and after sales service.
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 Verified review
Oct 4, 2022
Very clear and quick communication. My item looks exactly as I expected it to and arrived without damage. Assembly worked out well also. I very much enjoyed working with Martina - she really understands customer service!
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 Verified review
Oct 3, 2022
Item described as in stock and then once purchased, is required to be ordered, with no ETA. Called the hotline and was told to expect an email that never arrived. #issue now resolved
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 Verified review
Sep 30, 2022
Good supply of products, availability and great prices also. Communication has always been excellent with very quick responding and fixing any issues (which are few and far between)
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 Verified review
Oct 18, 2022
Fabulous experience with Mohd. Aleandra looked after my order from beginning to end, always responding quickly to queries and questions. A very easy company to work with.
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 Verified review
Oct 9, 2022
Ho avuto un problema di colore, ma l'assistente Marilena, molto disponibile, ha risolto il problema e mi ha aiutato in tutte le mie domande. Consiglio questo sito.
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 Verified review
Oct 24, 2022
Excellent customer service and products. Very impressive their commitment to make the customers happy. Really recommend to buy from them.
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 Verified review
Oct 19, 2022
I loved the professional service from customer service. her names Simona. Very professional and proactive giving information constantly.
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 Verified review
Sep 29, 2022
I like the range of products that are available and any time there has been an issue they have responded and resolved it very quickly.
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 Verified review
Oct 11, 2022
Absolutely perfect service! Ordered and delivered in a few days including customs clearance.
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 Verified review
Oct 20, 2022
very fast shipping + finest article = excellent ++++++
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 Verified review
Oct 22, 2022
Amazing service and fast delivery!
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Oct 24, 2022
Ottima comunicazione :)
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Oct 26, 2022
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Oct 21, 2022
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 Verified review
Oct 5, 2022
It’s not helpful in Taiwan
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 Verified review
Jun 21, 2022
I specially appreciated my experience with Mohd for the great customer service. There was a small issue with the item I bought and the team was very quick to organise a replacement. I'm pleased with the item and will be shopping with them again.
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 Verified review
Jul 14, 2022
Ordered three items. Three of theme were immediately available, the third one would be available in three months. Got in touch with customer service, asking them to ship the items that were already available and telling them they could charge me the extra shipping costs for the remaining item. Customer service emailed me right away and they also offered to pay for the extra shipping costs. I received the items in less than three days (domestic shipping from Italy to Italy). I'm totally satisfied. MOHD has become my reference point for design-related e commerce.
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