Reviews for shop.mohd.it/en/
4.71/5.00
Excellent
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shop.mohd.it/en/Reviews
: 993ExcellentCertified
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Contact
shop.mohd.it/en/- Logo - reviews
Contact
S.S. 114 - km 6,400 Tremestieri
98128 Messina (ME)
Italy
Authorised representative
Gianluca Tornabene Mollura
This is how we ensure that reviews come from real consumers.
the most relevant positive review
2021-12-21T23:32:41Z 6 months ago
I have been shopping at Mohd online for six months now. The products are fantastic with many brands and items in stock which I would have otherwise needed to wait many weeks for if I ordered them locally. Delivery to Melbourne Australia is reasonable, approx. 1 week from Italy via DHL each time. I recently needed to exchange a faulty item and the customer service team were super accommodating and responsive, resolving the issue in a timely manner. Thanks MOHD!!
the most relevant critical review
2021-12-16T12:49:16Z 6 months ago
On November 8th I ordered two Kristina Dam curved side tables from Mohd Shop. The expected delivery was December 13th, so I took that day off. DHL attempted to deliver it earlier, but I was not home. When the delivery finally arrived on December 13th at 7:18 EST, only 1 table was delivered. I have emailed MOHD shop, sent a message through the website and this morning sent another message through f
Read the most relevant positive or most relevant critical review
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What other customers say about their experience with shop.mohd.it/en/
2021-06-01T05:47:54Z 1 year ago
Fantastic customer service! The wrong coloured cushions were delivered to me and Silvia the customer service person for MOHD was just so helpful and patient in helping me sort out the problem. We communicated back and forth in different time zones (I’m in Australia) and she helped me to exchange the items, not a problem.hy
I wouldn’t hesitate to shop with MOHD again or recommend it to friends.
Verified review|
2021-09-24T20:01:14Z 8 months ago
The team were excellent.I ordered many pieces for delivery to Melbourne and no request was too much trouble.The team sent me fabric samples,dimensions and answered many questions quickly and efficiently.When the items arrived they were perfect and the delivery process was seamless.The couple of items that were damaged were replaced immediately without issue.I will definitely use them again
Verified review|
2022-01-04T17:47:43Z 5 months ago
Je tiens à remercier MOHD pour son service après vente impeccable et spécialement Francesca pour son aide et son engagement sans faille.
J'ai reçu deux deux fois une lampe cassée pendant le transport et Francesca a chaque fois fait le nécessaire pour renvoyer une nouvelle lampe neuve dans un court délai. La 3ème lampe fut la bonne et je peux recommander MOHD à tout acheteur, sans souçis.
Verified review|
2021-09-07T14:47:54Z 9 months ago
Gianluca is one of the most knowledgeable and most ethical agents in the promotion of modern Italian design in Italy and abroad. I have been very fortunate to be his customer for the past few years I highly recommend Gianluca to anyone who wants to have a high quality product with the highest quality service available. Thanks a million always, Gianluca, to you and to your entire team !!
Verified review|
2021-09-01T11:57:13Z 9 months ago
Really pleased with our sofa.I had a choice of ordering it in a shop in London or over the internet at Mohd. I received much better service over the internet and what is more important a better price! I felt I was very well looked after by a designated person who was promptly answering all my questions, helped me to make a choice and was in touch throughout until a hassle free delivery.
Verified review|
2021-06-05T07:39:13Z 1 year ago
The ordering process was easy, very quick and excellent. The products arrived on time. Unfortunately, one item was damaged. We immediately sent photos to MOHD and we were informed soon that a new item would be provided for free. MOHD is an extremely professional and reliable team and we recommend them. Many thanks to Angelo and Roberta for their fantastic and helpful attitude.
Verified review|
2021-08-25T07:44:50Z 9 months ago
I was buying a Vitra Eames Chair, I had doubt first ordering it online, but Martina was helping me in the decision process, she always answered my questions immediatelly, and providing best customer service ever. The estimation of shipping was also accurate. In general I experienced wide variety of quality products on good prices, I could chose whatever combination I wanted.
Verified review|
2021-11-18T10:17:01Z 7 months ago
We purchased few months ago a lamp shade from Paola Navone and we experienced few problems regarding the color of the product.
The after sale service was really reactive and efficient and did is best to solve the problem.
If you experience any problem you will always have someone to support you, this notion is lacking nowadays so thank you Modh for that!
Verified review|
2021-11-26T16:54:18Z 6 months ago
Just a quick note to thank you so much for the lovely Durame Breathe cabinet that you organised to be manufactured and delivered to our home in London.
It is absolutely perfect and fits our home beautifully. It arrived in amazing condition as well. We are so very happy with it.
We will most definitely use MOHD again for future purchases.
Thanks again
Verified review|
2022-01-21T13:40:56Z 5 months ago
I found what I was looking for and the price was too good to be true, about 1/4 the price charged by everyone else. I hesitated, usually if it's too good to be true, it's not real. But it was...fantastic experience. Customer service was quick to answer my question, my purchase shipped quickly, and I got exactly what I was expecting.
Verified review|
2021-06-03T07:47:41Z 1 year ago
I ordered a chandelier from Mohd. The delivery time was very long, but I think there were supply delays related to Covid. But the sales department was always very present and available to keep me updated on the delivery of my chandelier. It's very reassuring to have the same contact person throughout the follow-up. I recommend Mohd
Verified review|
2021-06-25T13:33:48Z 1 year ago
MOHD is a very good design eshop for 1) the interesting prices , less expensive than any other design eshop
2) the diversity , the choice and the quality of their products
3) last point and the most important : the quality of relationship with Mohd people behind , much kindness and efficiency with the clients , THANKS !!!!
Verified review|
2021-09-03T08:46:31Z 9 months ago
A lot of choice. Nice luxurious materiel.
Very long delivery time but there's not a big problem.
Excellent customer service, especially Angelo who has found a solution for my problem iwithout delay. He's highly responsive !!
I never saw a customer service so effective Thank you very much !!
Go to MOHD with all trust !!
Verified review|
2021-08-24T11:29:11Z 10 months ago
Sono entusiasta dell'acquisto fatto, la professionalità la trasparenza e la rapidità nella spedizione fanno di questo sito di e-commerce un'eccellente piattaforma per i vostri acquisti in piena tranquillità.
Ho acquistato un orologio di design Solari Udine (dator 60).
Grazie ancora, un piacere fare acquisti da voi!
Verified review|
2021-08-22T09:31:40Z 10 months ago
Sono entusiasta dell'acquisto fatto, la professionalità la trasparenza e la rapidità nella spedizione fanno di questo sito di e-commerce un'eccellente piattaforma per i vostri acquisti in piena tranquillità.
Ho acquistato un orologio di design Solari Udine (dator 60).
Grazie ancora, un piacere fare acquisti da voi!
Verified review|
2021-10-19T10:59:26Z 8 months ago
Huge variaty of products, you can find almost everything. Customer service at its best! They were available via email to contact them at anytime. And even when everything was going wrong (part of our shipment was lost) they found the solution and keeped us satisfied. Special thanks to Silvia for all her efforts.
Verified review|
2021-06-23T16:51:59Z 1 year ago
I was especially happy about the good and very friendly customer service. I had a warranty issue for which MOHD was not responsible but the customer service was very supportive, reacted quickly and very friendly and finally managed to find a good solution together with the manufacturer. Thank you MOHD!
Verified review|
2021-09-07T10:27:32Z 9 months ago
Thanks Valentina for all your help, for ordering the sofa in a custom colour not available on the website, for organising shipping to Australia in the middle of a pandemic, and for answering my 1000 questions.
Sure the lead times are a little long, but they always are with high end furniture...
Verified review|
2021-08-01T07:07:17Z 10 months ago
Fantastic shopping experience. I would definitely be happy to purchase from Moho.it again. Shipping of the chair was super fast; I live in the South Pacific region of the world so it had a way to go. The chair was as described and communication was excellent - thank you Najeeb.
Verified review|
2021-09-28T11:59:09Z 8 months ago
I was a bit worried to purchase such an expensive set of items online, but everything went very smoothly. My customer support person, Silvia, was very responsive and lovely through the whole process. The items were well delivered and I'm very happy with the outcome.
Verified review|
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Reviews for shop.mohd.it/en/
4.71/5.00
Excellent
How is the rating calculated?
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updated on: 26/05/2022
certified since: 07/07/2014
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Details about shop.mohd.it/en/
shop.mohd.it/en/- Logo - reviews
Contact
S.S. 114 - km 6,400 Tremestieri
98128 Messina (ME)
Italy
Authorised representative
Gianluca Tornabene Mollura