cookinglife.euReviews:
630 reviews in the last 12 months3,404 total reviews
Good
TrustmarkValid
Top positive review
Feb 6, 2024
Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
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CO
CATHARINE O.
KINGS LYNN
Top negative review
May 29, 2023
Verified review
My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
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Reviews for cookinglife.eu
Sep 1, 2023
Verified review
Great delivery service
Great tracking and communication of status of order.
Great price point.
Product was wrapped like a baby.
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Answer by cookinglife.eu
Sep 4, 2023
Good afternoon, Thank you for the review. Great to hear that you are satisfied with the service! If you have any further questions we would like to hear from you. Kind regards, Team Cookinglife
Oct 25, 2023
Verified review
Always great offers on great quality wine glasses
Easy to nagivate website
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Answer by cookinglife.eu
Oct 25, 2023
Dear Eileen, Thank you so much for your kind words! It"s great to hear that you enjoy our selection of wine glasses and find our website easy to navigate. Enjoy your red wine glasses! Kind regards, Team Cookinglife
Aug 22, 2023
Verified review
BBQ cooking mats
Thanks, I got them before and ordered more. Great for the BBQ.
Great service with a fast delivery
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Answer by cookinglife.eu
Aug 23, 2023
Good afternoon, Thank you for your positive review! Great to hear that you are having a positive experience with Cookinglife. We hope you enjoy your order :)
Dec 7, 2023
Verified review
I like the butter knives, but it is not clear on the packaging if they are authentic or copies.
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Answer by cookinglife.eu
Dec 8, 2023
Dear Jean, Thank you for your review! It"s great to hear that you"re happy with your butter knives. As for your question, the Laguiole Style de Vie butter knives you purchased are officially licensed products. They are not made in the original Laguiole region in France, but they are manufactured according to the high standards set by the original Laguiole brand. Rest assured, you have the real deal - just made under license to ensure quality and affordability! Kind regards, Team Cookinglife
Jan 24, 2024
Verified review
Good value, prompt service.
Juicer is way better quality than I thought. Very happy! Quality, value and prompt delivery.
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Answer by cookinglife.eu
Jan 24, 2024
Dear Richard, How great to hear that you are so happy with the new juicer! We are delighted that the quality of the product has positively surprised you and that you are satisfied with the value and fast delivery. We hope the juicer will bring you much joy and that it meets all your expectations. Should you have any questions or need help in the future, we are always here for you. Enjoy your new juicer! Kind regards, Team Cookinglife
May 30, 2023
Verified review
skewers
I bought three skewers from cookinglife and they are very attractive.
Regards, Patrick
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Aug 9, 2023
Verified review
Prompt delivery , very well packaged , item exactly as expected in quality and colour
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Answer by cookinglife.eu
Aug 16, 2023
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our service. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Dec 23, 2023
Verified review
Efficient tracking service well adhered to and parcel arrived exactly when promised
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Answer by cookinglife.eu
Dec 28, 2023
Dear Martin, Thank you for your wonderful review! We"re delighted to hear that you were satisfied with our tracking service and the timely delivery of your order. We hope you enjoy using your Alessi Toaster! If you have any other questions or need further assistance, feel free to ask. Kind regards, Team Cookinglife
Dec 20, 2023
Verified review
The order arrived quickly, however, contact with the customer was not informative.
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Answer by cookinglife.eu
Dec 22, 2023
Dear Carlos, We appreciate your feedback and we"re sorry to hear that you weren"t happy with the level of communication. We"re always striving to improve our services. In the future, if you have questions about your order, don"t hesitate to reach out. We"re here to help! Kind regards, Team Cookinglife
Dec 3, 2023
Verified review
Great service.. great products.. would definitely recommend.. quick delivery also
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Answer by cookinglife.eu
Dec 5, 2023
Dear Emma, Thanks for your beautiful review! We"re thrilled to hear you enjoyed our service and products. We hope you enjoy your Jay Hill Whiskey Glasses. Spread the word and continue to cook with joy! Kind regards, Team Cookinglife
Nov 1, 2023
Verified review
Good qualities, cups so cute, well communication , quick dispatch and delivery.
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Answer by cookinglife.eu
Nov 1, 2023
Dear customer, We"re thrilled to hear that you"re happy with your purchase and our service! It"s great to know that you"re enjoying your cute cups and that our communication and delivery speed met your expectations. If you have any other questions or need further assistance, don"t hesitate to let us know. Enjoy your cups! Best regards, Cookinglife team
Sep 9, 2023
Verified review
I wish to promote your products and wish to know if you dropship ?
James Begadon
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Answer by cookinglife.eu
Sep 11, 2023
Good afternoon, Thank you for your review. We are not a dropship company. We have our own warehouse in the Netherlands. Have a nice day. If you have any further questions please feel free to contact us. Kind regards, Team Cookinglife
Jul 6, 2023
Verified review
Great selection and excellent value, prompt delivery. Would highly recommend.
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Answer by cookinglife.eu
Jul 7, 2023
Dear customer,
Thank you for your positive review.
Great to hear that you are satisfied with the quality of our products and quick delivery.
We hope you enjoy your order!
Kind regards,
Team Cookinglife
Aug 2, 2023
Verified review
Easy ordering and timely dispatch goods packed well and arrived in good order
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Answer by cookinglife.eu
Aug 7, 2023
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our service. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Jul 30, 2023
Verified review
Good this time i had a broken glass in the past which they failed to replace
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Answer by cookinglife.eu
Aug 2, 2023
Dear Customer, Thank you for your positive review. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Dec 2, 2023
Verified review
Came from the NL lots of info on delivery progress and arrived a day late.
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Answer by cookinglife.eu
Dec 5, 2023
Dear Tony, Thanks for reaching out to us and for your positive review. We"re glad to hear that you appreciated the delivery updates. We"re sorry if there was a slight delay in your shipment. We always aim to deliver on time, but sometimes, unforeseen circumstances can cause slight delays. We hope you"re enjoying your Cookinglife Kleine Kommen Sunny Summer ø 12 cm - 6 stuks! And should you have any other questions or need further assistance, don"t hesitate to let us know. Kind regards, Team Cookinglife
Oct 13, 2023
Verified review
Great choice, great prices, great service, prompt and efficient delivery
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Answer by cookinglife.eu
Oct 26, 2023
Best Dawn Wermerling,
Thank you for your positive feedback!
We are happy to hear that you are satisfied with your choice, prices, service and fast and efficient delivery. We will continue to do our best to meet your expectations.
Please continue to enjoy your purchase and do not hesitate to contact us if you have any further questions.
Kind regards,
Team Cookinglife
Jun 24, 2023
Verified review
Le Creuset pan sent quickly and cheapest I could get on shopping around.
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Answer by cookinglife.eu
Jul 7, 2023
Dear customer,
Thank you for your positive review!
Great to hear that you are satisfied with our delivery and price quality.
We hope you enjoy your order!
Kind regards,
Team Cookinglife
Jun 19, 2023
Verified review
One of the six glasses I ordered was cracked on arrival, disappointing.
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Answer by cookinglife.eu
Jul 7, 2023
Dear customer,
Thank you for your review.
We're sorry to hear that you have received your order with damage, we apologize for this!
We pack your package with the greatest care, but unfortunately it is possible that you have received a damaged item.
If you send us an email with photos of the damaged item, we want to come to a solution with you.
When you have sent us a message, we will respond as soon as possible. Due to the backlog due to the transition of systems, this can unfortunately take longer than you are used to from us.
Best regards,
Team Cookinglife
Apr 26, 2024
Verified review
Easy to use website
Product arrived quickly and beautifully packaged
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Answer by cookinglife.eu
Apr 29, 2024
Beste Joy, Bedankt voor je mooie review! We zijn blij dat je zo tevreden bent over onze website en de snelle levering van je bestelling. We hopen dat je volop geniet van je aankoop. Als je in de toekomst nog vragen of opmerkingen hebt, dan horen we dat graag. Veel plezier met je aankoop!