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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them...
Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
prezzi comprtitivi e buona scelta. Sarebbe bene che lo spedizioniere inbiasse una mail per il giorno di consegna, indicando, se non una fascia oraria, almeno mettina/pomeriggio.
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1 day ago
Verified review
The package was damaged during transit, clearly the fault of the transport company. After reaching out, they immediately resend the damaged and lost products. Great service!!
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Mar 6, 2024
Verified review
They have the things I need for a good price. Very reliable site such that it's easy to navigate and pay after. Can't complain about the shipping because Im outside Germany.
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6 days ago
Verified review
High quality
After years of purchasing, I can say that I’m very satisfied with quality of service, shipment, and of course goods that are offered.
I would reccomend the shop to anyone!
Great after sales service, always reliable delivery, great products, only downfall is a lot of item's aren't in original boxes etc, but still perfect item's brand new
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7 days ago
Verified review
Always excellent service, sharp prices, and just a solid shopping experience in general. But especially the service from personal experiences is emphatic, and excellent!
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4 days ago
Verified review
Bike-discount.de is my "go to shop" for all bike and elecronic related stuff.
Solid company that Never disappoints, fast delivery, great prices and excellent support.
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5 days ago
Verified review
Support
Everything is perfect, except the support didn’t answer my question, before I place the order. It was product related. I found an answer on the competitor website
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12 days ago
Verified review
Good
I am a frequent buyer. They always give me the same quality. Nevertheless it should be wise to give some reduction from shipping price after so many purchase.
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2 days ago
Verified review
I like them. Efficient and to the point. Not super friendly but they’re german and I am latin american so I understand. Will keep buying from them, no doubt.
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8 days ago
Verified review
Excellent shop for bikers
Great experience. Quality products. Good prices. Fast delivery (to Croatia). I will recommend the shop to my biker friends. I'll come back defenitelly.
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11 days ago
Verified review
Great discount compared to others
Everything that I need for my Bike is available here.. Thank you for you're great service and fast shipping
Also has great discount compared to others
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