Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
bike-discount.de/en customer
Report review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them...
Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
I can't stop ordering from Bike-Discount :) Have 3 bikes myself + 2 kids bikes. High mileages, constant maintenance, weekly orders for parts and accessories.
bike-discount.de/en customer
Report review
Sep 5, 2023
Verified review
Good prices, fast delivery
Good prices, very fast delivery. Some volume discounts could be may be introduced, which could really stop me searching at the other shops in many occasions.
bike-discount.de/en customer
Report review
Sep 11, 2023
Verified review
Favorite bike shop
My favourite bike shop! It has an English version, lots of components and things!
The only suggestion could be to lower the free delivery down to 50 euros.
Orders are always correctly delivered and after sales service is excellent.
Extended portfolio of products, sufficient stock and very competitive prices.
bike-discount.de/en customer
Report review
6 days ago
Verified review
Shimano XTR cranckset…
Ik heb een Shimano XTR cranckset besteld vanwege juiste model en scherpe prijs.
Alles geheel netjes en volgens verwachting goed geleverd, 5 Sterren dus!
bike-discount.de/en customer
Report review
Sep 17, 2023
Verified review
Maximum satisfaction
The ordered goods were delivered quickly, everything packed securely. I was buying a bike and it was ready so that in a few minutes I could go out riding
bike-discount.de/en customer
Report review
2 days ago
Verified review
Good and quick service, but it would be much better if customer had the capability to amend or cancel their order without having to go through support.
bike-discount.de/en customer
Report review
Sep 6, 2023
Verified review
Good products at good prices, the only thing that would make it better would be to not use Parcelforce, their delivery is awful. Use DHL or DPD instead
bike-discount.de/en customer
Report review
Sep 9, 2023
Verified review
Faulty Tyres
Speed of delivery to Ireland.
and when I had an issue with Hutchinson Fusion 5 tubeless tyres after using for a short I was fully refunded within days
bike-discount.de/en customer
Report review
8 days ago
Verified review
better filters for specific products/brands on the website.
Also add a recurring orders facility for ease re-order of consumables like brake pads etc
bike-discount.de/en customer
Report review
Sep 17, 2023
Verified review
Choice and pricing.
A better return process for International purchases would increase your sales (i dont buy clothes on your site for this reason)
bike-discount.de/en customer
Report review
Sep 18, 2023
Verified review
Exelent service and quick delivery! I just bought a Radon Render 10.0 CX 750 and its great e-bike! Thanks to Bike-discount team for the great job!
bike-discount.de/en customer
Report review
Sep 15, 2023
Verified review
great experience all round
great customer service, quick delivery and kept up to date with every point of the shipping process. i can recommend.
bike-discount.de/en customer
Report review
Sep 9, 2023
Verified review
I can't find better prices anywhere. Orders always on time, easy returns, very professional company. Highly recommended. Very large stock.
bike-discount.de/en customer
Report review
2 days ago
Verified review
Super prices, fast shipping
Good prices, fast shipping. Couldn’t find the same articles for a better price anywhere else. And that includes thr shipping prices, too.
bike-discount.de/en customer
Report review
Sep 15, 2023
Verified review
Top bike site
Design of website is easily legible. No problem finding the right product. The prices are top notch. Shipping was fast. Had no problems.
bike-discount.de/en customer
Report review
Sep 5, 2023
Verified review
Quick and good
They set the package on its way within 48 hours after I placed the order, and everything arrived safe and sound. Highly recommended shop!
bike-discount.de/en customer
Report review
Sep 13, 2023
Verified review
Ottimi tempi di logistica e di spedizione ! Insuperabili come sempre , nessuno riesce a far meglio di voi e del vostro staff! 👏👏👏👏👏👏👏👏
bike-discount.de/en customer
Report review
7 days ago
Verified review
Excellent delivery service
Every part of the delivery process worked very well, from order/order confirmation to delivery. (Bike was fully assembled and ready.)
bike-discount.de/en customer
Report review
Sep 12, 2023
Verified review
It has a good service and price. Just don't give 5 stars because the shipping takes a little bit too long for me. I'm in Portugal.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.