bike-discount.de/en
Reviews:

14,692 reviews in the last 12 months51,683 total reviews  

4.80
Excellent

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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Mar 26, 2024
 Verified review
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
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Reviews for bike-discount.de/en

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Apr 4, 2024
 Verified review

Good price, and fast (enough) shipping

I buy all off my MTB equipment here, wide choice and best price. If you can wait an average of 5 shipping days (Germany to the Netherlands). The only downside is that they still charge shipping costs even if you order above a certain amount (let's say 100 euros).
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Apr 10, 2024
 Verified review

Excellent 👌

I ordered from Greece and within 10 days I received it from Germany via DHL. Excellent service, thank you. Der Fahrradträger wurde innerhalb 10 Tage vom Kurierdienst übergeben. Klasse Dienst von euch,das ist Vorbildlich. Danke und Grüße aus Griechenland
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Mar 26, 2024
 Verified review
Quick delivery, good prices. Only one thing, my phone number was not provided to local delivery service and they could not contact me by phone, as they always do. Please provide phone number to local delivery service in final destination country.
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Mar 23, 2024
 Verified review
Purchased many things over years. Up to 1000.- euros Mainly to poor choices in local shops. Purchases were all as advertised, no faff, fast shipping and very good prices. Never has to warranty anything but I suppose it would also be hassle free.
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Mar 23, 2024
 Verified review

Ordering system is perfect payment methods not

Ordering system is perfect. Payment methods could be better. Ideal payment is unfortunately missing only payments by credit card. My credit card was after successful payment without reason rejected by bike-discount, second time it worked well.
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Apr 2, 2024
 Verified review

Radon Render AL 8.0

Bike delivered within 3 weeks. Goods well protected. Unfortunately, the cable for lowering the dropper is too short. When I turn the handlebar all the way to the left, the saddle falls down. The rest of the equipment works very well.
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Mar 24, 2024
 Verified review
I received a large delivery of some 20 bike parts and one was missing. I sent a complaint and received the missing part without any questions asked and without additional cost in a couple of days. Very professional and recommendable.
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Apr 2, 2024
 Verified review

Great experience

My experience is great until now. I have ordered twice and the items were not harmed and in perfect condition. Large variety of items and good prices. The only thing that could be possible better, is the estimated delivery time.
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Apr 11, 2024
 Verified review

My favourite shop

I always take my first steps in purchasing bicycle parts to bike-discount.de Good prices, good after-sales customer service, hassle-free returns of accidentally wrongly selected components. I've never had a bad experience here.
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SJ
Mar 20, 2024
 Verified review
The best e-commerce supplier in the market. Never encountered a single problem with this company. Best prices for their products. Few times I was looking for a solution. It just took an email with an answer within 24 hours.
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Mar 20, 2024
 Verified review

Love this prices :))

I like that orders are very easy to place using the site. I like the prices. I like the fast delivery even if I am located in Romania. I would like to have free return when needed. I would purchase more if there was a app.
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Apr 11, 2024
 Verified review

Excellent. 5 out of 5.

They became my primary online shop for everything bike-related since I discovered them online. They offer a huge choice of products, the best prices worldwide, fast shipping, and reliable customer support. 5 stars out of 5.
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Apr 15, 2024
 Verified review
I would like to thank the staff of by discount for a good product delivered on time. Among the wishes, I would like to see the delivery of larger goods to Canada, such as, for example, wheels and other large goods. Thanks.
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Apr 9, 2024
 Verified review
I ordered a bike and everything went great. The delivery time was long due to the spring season. The bike arrived home well packed. Comes with instructions on how to get the bike ready to ride. No complaints! - Finland
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Mar 27, 2024
 Verified review
As a regular customer I appreciate the variety of choices available. When item are not available I am notified immediately thus allowing me to pick a different item. I also like the prices and the speed of delivery.
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Apr 6, 2024
 Verified review
Easy return policy. Printed the return form, placed it in a box, sent the package back to bike-discount.de by post and all was processed easily and quickly. Other than that, everything was also fine and quick.
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Mar 23, 2024
 Verified review

One of the best around

I have bought many things from this shop. Very easy to order and communication is excellent. One item was omitted from my last order in error and was sent on as soon as I alerted them. Highly recommended.
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Mar 22, 2024
 Verified review

Good product for a good price, smooth webshop and on time delivery

Ordered a RockShox fork from this shop. The price was very good, the webshop was easy to navigate and I appreciate the possibility to use the connection to Amazon account. The delivery was also on time.
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Apr 4, 2024
 Verified review

Fast delivery, good quality but high shipping costs for abroad

I like very fast delivery and very good quality for good price. Only shipping costs are high for abroad buyers and due to high shipping costs are products prices sometimes not attractive anymore.
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Mar 20, 2024
 Verified review

Bike Discount - eshop

Bike Discount is my preferred bike shop for bike gears and accessories. Good quality products in good market price. Delivery as promised to Finland and always correct product shipped.
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