Original Murano Glass s.n.c. OMG

Reviews

Easy Web page easy order fast delivery beautiful artwork thanks

Beautiful glass. Arrived quickly and in perfect condition.

Fast delivery and good information about delivery status

The packing is great, the glass is intact, not demaged

Beautiful. It was as advertised. Excellent price.

Fast delivery. Beautiful item

Easy and fast delivery

Super!

While the pendant was lovely and just what I wanted, the clasp on the necklace was broken. I had to replace that at my own expense.

Auf den Fotos sah es ja schon super aus aber als ich es hier bei mir hatte fand meine Freude keine Grenzen .Ein super Teil und es wurde sehr schnell Versand, es hat nur Tage gedauert . OMG kann ich sehr empfehlen .Hatte auch ein paar sehr nette Kontakte mit OMG ,bin mehr als zufrieden.

My one complaint is 1 The length of time between ordering and shipping. I placed my order near the end of November for an item which said it was in stock and ready to ship. I made an inquiry on the 10th of December and received a reply that the order was ready to ship and would be going out within the next couple of days. They guaranteed arrival prior to Christmas. I did not receive any shipping confirmation that week so I inquired again And was informed on the 19th that it would be shipped that day. The next day I received an email from DHL that The package was in route and the estimated delivery date would be December 27th. I was annoyed that The package obviously sat for one week after it was ready to be shipped before it actually was. The delay caused me to have to Source a replacement Christmas gift for the recipients. I did speak to DHL locally after the package had arrived in the US And convince them to expedite the package For delivery on the 24th of December.

For my past 7 years of Christmas gifts from my Italian friend were the Murano Glass products. It has been my pride and Christmas tradition to display them in the foyer of my house. Although I received MY first order to my friend 2022 Christmas was in damaged condition. OMG has taken the replacement action immediately after my contact to OMG. And follow up with emails to make sure my friend received it in good condition. I was quite impressed by the customer service of OMG in very professional manner. I recommend OMG to my friends without hesitation. Thank you!! HF/New York

Fantástico el producto, perfectamente empacado, constante comunicación de parte de la tienda… se atrasó un poco pero valió la pena la espera…pero considerando que venía de otro continente no fue nada… si tuve problemas con DHL en mi país pero eso es parte…. Los colores si eran un poco diferentes al catálogo pero pero es propio de la Magia qué hacen con los maestros de OMG. Luciré fantástica en mi boda con mis accesorios!!! Gracias OMG muramos!!😘😍

4-5 week lead time, given the fact this is hand craft Merino glass and was coming from Italy I didn't have an issue. I just hoped it was here for Christmas. 4 or 5 days later goods are on my doorstep...well the collection point 5 minutes from my house. Outstanding service, beautiful product, just really happy. This is the 3rd year I've used them for handmade glass decorations and I will continue to do so!

Die Angebote auf der Homepage sind gut dargestellt und umfassend beschrieben. Die Verpackung war perfekt - wie auch die sehr schnelle Lieferung. Es gibt nichts, was ich zu einer Verbesserung beitragen könnte !

Excellent service and first class jewelry products in the true Murano style. It's the second time of purchasing from OMG and will continue to use them in the future.

Everything was absolutely PERFECT from start to finish!! The bottle glass stopper with 24K gold is absolutely gorgeous!! Their communication throughout the purchase and delivery was impeccable, I was updated every step of the way! I will find every excuse possible to buy from Original Murano Glass (OMG)!! Their business practice is exemplary customer care!!