Original Murano Glass s.n.c. OMG- Logo - reviews

Original Murano Glass s.n.c. OMG
Reviews:

342 reviews in the last 12 months1,712 total reviews  

4.82
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: Mar 21, 2022
The Trustmark indicates trustworthy online retailers.
Original Murano Glass s.n.c. OMG fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Oct 21, 2023
 Verified review
A good quality product delivered very promptly. The support team handled queries very courteously and professionally.

Top negative review

Oct 13, 2023
 Verified review
The artistry is impressive, though my black ball was missing a lot of the coloured spots shown in the piece online. The ornament was also missing the gold string shown for hanging. The shipper DHL had the box opened and reopened, taped and re-taped—the thin box arrived crushed in a plastic bag. It was truly a miracle the glass was in one piece. The seller was informed and photos were sent. OMG told me they would file a case with DHL, but there was no offer of any return to me on the shipping I paid.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for Original Murano Glass s.n.c. OMG

Filter
 Sort by  
Relevance
Aug 2, 2023
 Verified review
Fast turnaround time on order processing to shipping, product packed well and arrived free of damage, and purchased glass items are stunning in person.
Report review
Aug 2, 2023
 Verified review
Really pleased with the item. However not happy having to pay tax before it would be delivered. This wasn't mentioned when ordering.
Report review
Aug 2, 2023
 Verified review
The piece we received was just like it was in the photos,the colour and shape even nicer and more beautiful than we had expected
Report review
Aug 2, 2023
 Verified review
I loved the details of the yellow rose, it was a gift for a friend and she loved it and was impressed by the beauty.
Report review
Aug 2, 2023
 Verified review

fast delivery, good quality

No problem to use the site and fast delivery. The quality of the neclace was like in the shops of Murano.
Report review
Dec 30, 2022
 Verified review
Shipment was very efficient and quick. Ornament was packaged extremely well and arrived safely. We were very happy with our purchase and the ordering experience. The one thing I might recommend considering is the placement of a sturdy box - maybe decorated with Murano style so that the item (a Christmas ornament) could be stored in it. Ornament is beautiful!
Report review
Jan 19, 2023
 Verified review

Una preciosa obra de arte en el rincón de casa .

Todo ha sido perfecto,y cuando pedí un día concreto de entrega , hicieron todo lo posible y en envío express llegó a tiempo.la atención mediante el chat también ha sido grato y han atendido todos mis dudas y preguntas. Estoy muy contenta.solo un pero, el precio no se lo puede permitir mucha gente,quizá es el único pero..
Report review
May 19, 2023
 Verified review
Actually I don't have any recommendation to your company. Quality of your product is beyond question. Shipping too (I was expecting shipping to take twice much time). Ordering was easy and all taxes and shipping was included in final price you show. The only recommendation I can have is "Keep in same way for the future"
Report review
Dec 17, 2022
 Verified review
Ho acquistato già tre articoli da Original Murano Glass e devo dire che oltre a produrre opere d'arte bellissime questa azienda è molto seria e corretta. Molto probabilmente in futuro acquisterò altre loro opere per arricchire la mia casa con cose piacevoli e di pregio.
Report review
Aug 2, 2023
 Verified review
I was very impressed with OMG. My order was easy to place and shipped quickly. Although, it shipped from Venice, it arrived in the US faster than domestic packages arrive. The bracelet is absolutely beautiful and my daughter was thrilled.
Report review
May 19, 2023
 Verified review

The service was fantastic and the product beautiful

The service was fantastic and the product fabulous, the staff I dealt with completely understood what I wanted and the speed of arrival of the product was excellent, thank you I hope to order from you again in the future Regards Julie Clarkson
Report review
Mar 5, 2023
 Verified review

Great little fish.

my order arrived on time and well packed. I love my fish it is beautiful and the same color as described, it is very well crafted and the expression he has ,has great character. You could"nt have done any better,,,,, Best wishes Peggy.
Report review
Feb 16, 2023
 Verified review

I would order again

I am very satisfied with the quality of the items that I ordered. The on line help system was very effective in assisting to clarify queries prior to ordering. The goods arrived a day earlier than the estimated time. I would order again.
Report review
Mar 5, 2023
 Verified review
My mother loved the bracelet I bought for her and it looked stunning on her wrist. Customer service was impeccable. I received regular status updates on the transit of the item. I will purchase more items from Murano
Report review
Dec 17, 2022
 Verified review
First time ordering here. They shipped with dhl express and it arrived earlier than I had anticipated. Both product extremely safely packed. No scratch on them. Over the moon happy as it os a christmas present.
Report review
Dec 30, 2022
 Verified review
Beautiful pieces in stunning colors. My wife didn’t agree with all of my selections, and the return process isn’t that easy from the YSA ( shipping and uncertainty about getting thru customs),
Report review
Dec 19, 2022
 Verified review

Beautiful necklace but crushed box

The necklace I bought is beautiful. However, the package was sent in a simple bubble envelope. The box was obviously crushed, it is torn on one side. I suggest that the packages be reinforced.
Report review
Jan 19, 2023
 Verified review
Quality products, clear communication, quick shipping, and just the right amount (not too many) of promotional emails. Great for a relatively small company offering an artisan product
Report review
May 27, 2023
 Verified review

Highly recommend!

My items arrived.in perfect condition & even more beautiful than shown in the website! Great service, as I received updates throughout the order & shipping process. Thank you!
Report review
Feb 16, 2023
 Verified review
The glass clock we received came quickly and without any problems. It was packaged securely to ensure no breakage. The glass is beautiful and my husband loved it for his gift!
Report review