Original Murano Glass s.n.c. OMGReviews:
342 reviews in the last 12 months1,712 total reviews
Excellent
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Top positive review
Oct 21, 2023
Verified review
A good quality product delivered very promptly. The support team handled queries very courteously and professionally.
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Top negative review
Oct 13, 2023
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The artistry is impressive, though my black ball was missing a lot of the coloured spots shown in the piece online. The ornament was also missing the gold string shown for hanging. The shipper DHL had the box opened and reopened, taped and re-taped—the thin box arrived crushed in a plastic bag. It was truly a miracle the glass was in one piece. The seller was informed and photos were sent. OMG told me they would file a case with DHL, but there was no offer of any return to me on the shipping I paid.
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Reviews for Original Murano Glass s.n.c. OMG
Aug 2, 2023
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Fast turnaround time on order processing to shipping, product packed well and arrived free of damage, and purchased glass items are stunning in person.
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Aug 2, 2023
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Really pleased with the item.
However not happy having to pay tax before it would be delivered.
This wasn't mentioned when ordering.
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Aug 2, 2023
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The piece we received was just like it was in the photos,the colour and shape even nicer and more beautiful than we had expected
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Aug 2, 2023
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I loved the details of the yellow rose, it was a gift for a friend and she loved it and was impressed by the beauty.
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Aug 2, 2023
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fast delivery, good quality
No problem to use the site and fast delivery. The quality of the neclace was like in the shops of Murano.
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Dec 30, 2022
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Shipment was very efficient and quick. Ornament was packaged extremely well and arrived safely. We were very happy with our purchase and the ordering experience. The one thing I might recommend considering is the placement of a sturdy box - maybe decorated with Murano style so that the item (a Christmas ornament) could be stored in it. Ornament is beautiful!
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Jan 19, 2023
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Una preciosa obra de arte en el rincón de casa .
Todo ha sido perfecto,y cuando pedí un día concreto de entrega , hicieron todo lo posible y en envío express llegó a tiempo.la atención mediante el chat también ha sido grato y han atendido todos mis dudas y preguntas.
Estoy muy contenta.solo un pero, el precio no se lo puede permitir mucha gente,quizá es el único pero..
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May 19, 2023
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Actually I don't have any recommendation to your company. Quality of your product is beyond question. Shipping too (I was expecting shipping to take twice much time). Ordering was easy and all taxes and shipping was included in final price you show. The only recommendation I can have is "Keep in same way for the future"
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Dec 17, 2022
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Ho acquistato già tre articoli da Original Murano Glass e devo dire che oltre a produrre opere d'arte bellissime questa azienda è molto seria e corretta. Molto probabilmente in futuro acquisterò altre loro opere per arricchire la mia casa con cose piacevoli e di pregio.
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Aug 2, 2023
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I was very impressed with OMG. My order was easy to place and shipped quickly. Although, it shipped from Venice, it arrived in the US faster than domestic packages arrive. The bracelet is absolutely beautiful and my daughter was thrilled.
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May 19, 2023
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The service was fantastic and the product beautiful
The service was fantastic and the product fabulous, the staff I dealt with completely understood what I wanted and the speed of arrival of the product was excellent, thank you I hope to order from you again in the future
Regards Julie Clarkson
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Mar 5, 2023
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Great little fish.
my order arrived on time and well packed.
I love my fish it is beautiful and the same color as described, it is very well crafted and the expression he has ,has great character.
You could"nt have done any better,,,,,
Best wishes
Peggy.
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Feb 16, 2023
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I would order again
I am very satisfied with the quality of the items that I ordered. The on line help system was very effective in assisting to clarify queries prior to ordering. The goods arrived a day earlier than the estimated time. I would order again.
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Mar 5, 2023
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My mother loved the bracelet I bought for her and it looked stunning on her wrist. Customer service was impeccable. I received regular status updates on the transit of the item. I will purchase more items from Murano
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Dec 17, 2022
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First time ordering here. They shipped with dhl express and it arrived earlier than I had anticipated. Both product extremely safely packed. No scratch on them. Over the moon happy as it os a christmas present.
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Dec 30, 2022
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Beautiful pieces in stunning colors. My wife didn’t agree with all of my selections, and the return process isn’t that easy from the YSA ( shipping and uncertainty about getting thru customs),
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Dec 19, 2022
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Beautiful necklace but crushed box
The necklace I bought is beautiful.
However, the package was sent in a simple bubble envelope. The box was obviously crushed, it is torn on one side. I suggest that the packages be reinforced.
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Jan 19, 2023
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Quality products, clear communication, quick shipping, and just the right amount (not too many) of promotional emails. Great for a relatively small company offering an artisan product
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May 27, 2023
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Highly recommend!
My items arrived.in perfect condition & even more beautiful than shown in the website! Great service, as I received updates throughout the order & shipping process. Thank you!
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Feb 16, 2023
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The glass clock we received came quickly and without any problems. It was packaged securely to ensure no breakage. The glass is beautiful and my husband loved it for his gift!
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