Photospecialist.ieReviews:
277 reviews in the last 12 months655 total reviews
Good
TrustmarkValid
Top positive review
Jul 14, 2023
Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.
Read more
Top negative review
Dec 7, 2023
Verified review
- the item I ordered was never delivered because it went missing apparently
- I had to chase your reps for updates as I had no idea where the parcel was after 7 days
- I had to follow up after reaching out first for a second update.
All in all very very disappointing experience, never to order anything from you
Read more
Reviews for Photospecialist.ie
Sep 15, 2023
Verified review
Second review
I previously gave a one star review on the product i bought as it broke during first use. I was immediately contacted by customer service offering help to resolve the issue. Customer service was really helpful and I have received full refund today.
This is a review on customer service which I found very helpful and efficient.
Report review
Answer by Photospecialist.ie
Sep 16, 2023
Thank you so much! I am happy to hear that I could help you.
If there is anything, please don't hesitate to contact me.
Aug 18, 2023
Verified review
Items arrived in perfect condition.
I was supposed to receive a confirmation but got none. Would have felt more comfortable had I received one, especially as it's stated on the site when you place the order.
Prices were more competitive than any other website and overall, would be happy to shop here again.
Report review
Feb 12, 2024
Verified review
Overall great experiences with them, and I’ve bought quite a few items from them. I do wish they had sent Irish, (three pin/UK), adaptors with my last purchase, as I know have to go out and buy them, but other than that, fast delivery, great communication, a positive experience.
Report review
Answer by Photospecialist.ie
Feb 12, 2024
Glad to hear that you're having a good experience with us! Sorry to read that you didn't recieve a UK adaptor, I will make sure that one gets send to you ASAP!
Aug 6, 2023
Verified review
Delivered when they said they would.
Support response is quick.
Need to change your address system as Leixlip in Kildare Ireland defaults to Naas which is a completely different place.
I was reluctant to order 3 cameras because of this error in your address system.
Thanks
Report review
Aug 10, 2023
Verified review
I have purchased a number of products over the months with a varied price range from €0s to €000s. Every item was competitively priced, excellent value and best quality, delivered at reasonable cost and speed. A perfect site for this photographer.
Report review
Aug 2, 2023
Verified review
No order confirmation received by email and my enquiry wasn't answered. The lens arrived in good time however and when I got onto the uk site, my queries were answered promptly. The Irish site needs to improve their act, but I would order again.
Report review
Oct 1, 2023
Verified review
They gave an excellent service. Delivery was incredibly fast and the lens was well packed and arrived safely.
I was very happy with their service and will be using them again for other items of photographic equipment.
Report review
Answer by Photospecialist.ie
Oct 2, 2023
Thank you so much!
I am happy to read that we could help you, you can always contact us, even for advice. Hope to 'see' you again soon.
Aug 15, 2023
Verified review
Item was perfect it was everything as stated on the website. Swift and easy service, delivery arrived on day chosen. The parcel was left on the door step though, me my wife daughter and 4 dogs all were home to.
Report review
Sep 27, 2023
Verified review
Amazing service!
It so happened that during shipment the transport company lost my parcel. After contacting the photospecialist, they immediately resent my order. and I received it very quickly. They are professionals.
Report review
Answer by Photospecialist.ie
Sep 28, 2023
Thanks for your lovely review! Glad we could help you in this way.
Dec 4, 2023
Verified review
All great, thanks! Only thing I would add is the information about delivery date wasn't clear during the ordering process. Not crucial in my case, but I expected to receive it couple of days earlier.
Report review
Aug 23, 2023
Verified review
Ordered a monitor, it was great and the delivery was fast the only downside is I got the wrong plug for the monitor it didn’t come with a 3 pin plug but a 2 pin one other than that it was good
Report review
Answer by Photospecialist.ie
Aug 23, 2023
Thank you for taking the time to leave this review.
I apologize that you did not receive the correct plug, of course I will make sure you will receive it from us.
I am glad to read that you are otherwise satisfied with us.
Jul 11, 2023
Verified review
Good service and fast delivery
Good service. Didn't receive the order confirmation email, or the tracking email, but delivery was very prompt, and the support team sent on the missing info at the earliest opportunity.
Report review
Sep 25, 2023
Verified review
Have ordered from them before and satisfied and am waiting on order to arrive now but no tracking on due time,only flaw i found with this shop.Would be nice to know arrival time.
Report review
Answer by Photospecialist.ie
Sep 25, 2023
Thank you for your compliment!
Of course, I understand and will send you an email about this.
Jul 29, 2023
Verified review
Item received was perfectly packaged and in great working order, delivered on actual specified date, very smooth transaction, happy days. Would purchase again from this company.
Report review
Jun 21, 2023
Verified review
Excellent service.most helpful to me in choosing the right product for my equipment
So that I may achieve the perfect results.just keep providing the same service every time
Report review
Jul 20, 2023
Verified review
I have bought a number of products now
some of them high value items. On every occasion they arrived on time and in perfect order. I would highly recommend them.
Report review
Answer by Photospecialist.ie
Jul 20, 2023
Thank you verry much!
Dec 28, 2023
Verified review
Ordered an item and had it delivered very fast, package came in perfect condition and I was so happy with my item, I would recommend and shop from them again
Report review
Answer by Photospecialist.ie
Dec 28, 2023
How nice to read! Thank you so much for the lovely review! I hope you enjoy your order.
Nov 9, 2023
Verified review
I have shopped with yourselves photospecialist a few times now and have always been happy with the quality of your products. Thank you.
Report review
Answer by Photospecialist.ie
Nov 10, 2023
Thank you so much for your trust.
I am happy to read that you came back.
Nov 6, 2023
Verified review
Excellent seller
Good website, easy to find products and order. The delivery was quick and the items were well packaged. I'm happy to recommend this seller.
Report review
Answer by Photospecialist.ie
Nov 6, 2023
Thank you so much! I am happy to read that you are satisfied with us.
Oct 26, 2023
Verified review
Great product selection, fantastic support
They have a vast selection of products at very keen prices
They offer great pre sales and after sales support
Items ship relatively quickly
Report review