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Top positive review
Feb 7, 2024
Verified review
De afgelopen maand (Januari) 2x een bestelling gedaan, voor mijn poedel en mezelf natuurlijk 😉 want fijne producten werken fijn voor zowel het baasje als het beestje 😊 het was al een poosje geleden maar ik was blij verrast door de nieuwe website en vervoerder. De website werkt erg prettig en duidelijk en de vervoerder is top! De eerste keer heb ik een express zending gedaan omdat ik een nieuwe trimtafel nodig had en die had ik snel. De tweede bestelling was eigenlijk net zo snel. De artikelen waren netjes verpakt en ik kreeg er een leuk presentje bij. De eerste keer even gesproken met de klantenservice (chat) en ze waren uitermate vriendelijk en behulpzaam. En ik, of wij, zijn tevreden met de fijne producten. Tot de volgende keer, Transgroom.
So sadly my order was came defective during production, was not exactly like must be and not work properly also not cheap. I try contact seller and send 4 emails with photo but no one answered... I just recive today email ther will be another courier, but I don't know with what. Nothing explains realy upset.
The products are very good, the prices for the products are fair, but the price for delivery is extremely high, even when compared to any other shop from Europe
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Answer by transgroom.com/en
Nov 7, 2023
Hi, thank you for your review. We are working on the shipping prices and hope to offer you better prices in the future. x
May 31, 2023
Verified review
Top
Es gibt absolut nichts zu bemangeln. ich bestelle regelmässig seit 3 Jahre beim Transgroom. Schnelle Lieferung, prompte und hilfreiche Service Center.
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Answer by transgroom.com/en
Jun 7, 2023
Vielen Dank für Ihre schöne Bewertung! Ich wünsche Ihnen einen schönen Tag. xx
Oct 22, 2023
Verified review
Good work!
Hello,
I'm very pleased by the easy way products ar found on the website.
It's also very easy to place orders.
Greeting,
Kimme, FurryTales
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Answer by transgroom.com/en
Oct 24, 2023
That is so kind of you! thank you! :D
Nov 26, 2023
Verified review
Prima , alleen omdat je altijd verzendkosten moet betalen koop ik alleen de producten die ik nergens anders vind of in extra korting staan.
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Answer by transgroom.com/en
Dec 19, 2023
Hoi Eric, dank je wel voor jouw feedback . Afhankelijk van waar je jouw bestelling wenst te leveren is er een minimum bedrag van aankoop voor gratis transport . Er zijn ook heel regelmatig Gratis verzendmomenten . Hopelijk kan er in de toekomst gebruik van gemaakt worden . Groetjes, het Transgroom team .
quickly delivering and best products :) - the grooming chalk "the sentinel" is the best I've ever worked with! And I've tried a lot
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Answer by transgroom.com/en
Sep 18, 2023
Thank you so much for this nice review. x
Oct 13, 2023
Verified review
De shampoo liet wat lang op zich wachten, bijna 2 weken.
Ondanks dat jullie aangaven, dat het na 2 dagen al verstuurd was
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Answer by transgroom.com/en
Oct 18, 2023
Hallo, hartelijk dank voor je beoordeling. Het klopt dat wij je bestelling hebben ontvangen op 25 september en deze werd verstuurd op 29 september. Waarschijnlijk is er één en ander verkeerd gelopen bij de verzendservice. Als je vragen hebt of opmerkingen hieromtrent staan we steeds klaar om je te helpen. Contacteer ons via info@transgroom.com of per telefoon op 0032 56 25 20 10. Alvast een fijne dag.
Dec 5, 2023
Verified review
I like the liberty of buying what i…
I like the liberty of buying what i need or the curiosity to try new products without having a minimun of order.
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Answer by transgroom.com/en
Dec 19, 2023
Thank you so much for the nice feedback . Appreciated, Happy holidays !!
Oct 17, 2023
Verified review
Faster shipping would earn 5 stars. Overall everything was good and I'm happy with the products and service.
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Answer by transgroom.com/en
Oct 18, 2023
Hi Isabela, thank you for your review. I'm sorry for the slow delivery. We've had some crazy weeks lately. Therefore the preparation of our orders took a bit longer, we apologize for this. Have a very nice day.
Oct 5, 2023
Verified review
Olá sou cleonice Bausch vocês estão de parabéns pelo o atendimento e pela rapidez da entrega dos produtos
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Answer by transgroom.com/en
Oct 18, 2023
Olá, obrigado pela sua doce mensagem. Obrigado. x
Jun 8, 2023
Verified review
Prompt and reliable delivery. Great customer service and very competitive prices. My supplier of choice
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Answer by transgroom.com/en
Jun 9, 2023
Thank you so much! xx
Nov 9, 2023
Verified review
UK shipping and excellent service
shipped my goods to the UK and they even changed the power plug to accommodate the dryer we purchased!
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Answer by transgroom.com/en
Nov 13, 2023
Thank you so much x
Aug 14, 2023
Verified review
Quickly
Despite the holidays, my parcel was collected and sent on time. All items are well packed, all super!
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Answer by transgroom.com/en
Aug 17, 2023
Great to hear! Thank you! x
Oct 30, 2023
Verified review
Excellent store
Shop stocked with everything needed for grooming, very fast shipping and well packaged package.
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Answer by transgroom.com/en
Nov 7, 2023
Thank you very much for your nice words. Enjoy your products x
Since years I order at Transgroom! Always very nice service, fast delivery and great prices!
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Answer by transgroom.com/en
Aug 17, 2023
So nice. Thank you very much. x
Jul 1, 2023
Verified review
polite and reliable communication and service.
comfortable.
quick answers to my questions.
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Answer by transgroom.com/en
Jul 7, 2023
Great review! Thanks! x
Jun 23, 2023
Verified review
Danke , super schneller Versand .
Herzliche Grüße aus Duisburg,
Hundesalon am Stadtpark
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Answer by transgroom.com/en
Jun 26, 2023
Super! Vielen dank Rita! xx
Nov 26, 2023
Verified review
very good products, delivery could be a bit quicker, but overall very good business
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Answer by transgroom.com/en
Dec 19, 2023
Hello, thank you so much for your feedback . we have upgraded our Delivery procedure. We do everything to guarantee , after payment , it's 48 hours to the Netherlands . Thank you .
Sep 19, 2023
Verified review
Positive experiences
Fast answering for questions, good selection of quality products on decent prices.
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Answer by transgroom.com/en
Sep 20, 2023
Thank you very much xxx
Jul 16, 2023
Verified review
My order arrived quickly and the items were exactly as described in the catalogue.
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Answer by transgroom.com/en
Jul 19, 2023
Super! Thank you for this review! x
Jan 13, 2024
Verified review
His coat covers his entire back well. It is well protected from bad weather.
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Answer by transgroom.com/en
Jan 15, 2024
Thank you so much for your nice feedback about our products . Kind regards
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