Dakiheaven.comReviews:
134 reviews in the last 12 months171 total reviews
Excellent
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Most relevant positive review
Dec 4, 2023
Verified review
Great material and designs, but shipping was very slow. It took nearly 2 weeks to get here after being received by USPS, with more than a full week of no updates as it just sat in the state directly next to me. Meanwhile, I can get orders from halfway across the country in 3 days no problem from other sellers. I realize this could just have been an issue with USPS though, thus only the 1 star reduction.
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Most relevant negative review
Dec 14, 2023
Verified review
Never received item. After a month an half no updates. Order has been stuck at the “shipping facility” for a month. It’s a shame because I was really looking forward to my Order as I’ve been searching for the design everywhere.
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Reviews for Dakiheaven.com
Sep 14, 2024
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la livraison est arrivée à temps.
Oui effectivement je m'excuse. J'ai confondu les commandes, votre commande est arrivée dans les temps, elle a été très bien cousue, ce pour quoi je vous remercie particulièrement. Merci beaucoup.
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Answer by Dakiheaven.com
Sep 16, 2024
Merci beaucoup pour votre retour et vos gentils mots ! Nous sommes ravis que votre commande soit arrivée à temps et que vous soyez satisfait(e) de la qualité de notre travail. Votre reconnaissance nous touche beaucoup. N'hésitez pas à nous contacter si vous avez d'autres demandes ou questions. À très bientôt !
Sep 18, 2024
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Quick delivery, good quality
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Answer by Dakiheaven.com
Sep 23, 2024
Many thanks for sharing your experience Jake! We're happy to hear that your order was quickly delivered and the quality is as expected. :)
Aug 23, 2024
Verified review
Good support
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Answer by Dakiheaven.com
Sep 3, 2024
Thank you very much for your review Jenny! Happy to hear that you had a good experience with our support. ^^
Sep 21, 2024
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Sep 19, 2024
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Sep 15, 2024
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Sep 14, 2024
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Sep 13, 2024
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Sep 13, 2024
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Sep 12, 2024
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Sep 1, 2024
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Aug 25, 2024
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Aug 29, 2024
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Aug 12, 2024
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I love Dakiheaven!
The case has an amazing quality. I love it. It took a bit until it arrived, but that's normal if you count customs and shipping from outside the EU. I'm super happy and satisfied with what I got and can only recommend this shop♡ ~ Buyer from Germany
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Answer by Dakiheaven.com
Aug 14, 2024
Thank you so much for your kind words and sharing your experience! Great to read that you're happy and satisfied with the quality of your daki case. We hope to welcome you back to our shop some time. ^^
Aug 22, 2024
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Nice Support
After I ordered, I realized, that I won't be home during the time of delivery. Thanks to the nice support, the shipment was delayed.
The quality of the products was good as expected.
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Answer by Dakiheaven.com
Sep 3, 2024
Glad to be of service to you Julia, and thank you for sharing your experience! Enjoy cuddling. ^^
Jul 31, 2024
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This time around it took long. But as last time the quality did not disappoint.
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Answer by Dakiheaven.com
Aug 14, 2024
Hi there, thank you for your feedback about the long delivery time and sharing your positive experience with the quality of your cover. We do want to apologize for the delay, we'll try to make it up to you on your next order!
Aug 11, 2024
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Aug 6, 2024
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Aug 4, 2024
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Aug 16, 2024
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Good quality, poor delivery time
I ordered a custom made bodypillowcase and was actually very pleasantly surprised of how high quality the finished product turned out to be! HOWEVER, I had to wait far longer than I would have liked, over a month upon ordering. Ordered in 12th of July, was supposed to arrive in 24th Jul- 5th Aug, arrived in 16th Aug.
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Answer by Dakiheaven.com
Sep 3, 2024
Thank you for your feedback! We had a shortage of workers because of the summer holidays which caused some delays, we're working on avoiding this in the future. Our apologies for the delay. Happy to hear that you're very satisfied with the quality though. :)