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Dakiheaven.com
Reviews:

117 reviews in the last 12 months128 total reviews  

4.64
Excellent

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Valid

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Most relevant positive review

Sep 16, 2023
 Verified review
First order I place from this online store, prompted by the wide selection and the fact that it seems to be based in Europe. Ordered an inner body pillow and a body pillow case.... Very good quality for both although the peachskin of the pillow case is a bit rougher compared to other peachskin dakimakuras I own. The inner body pillow was shipped from Europe and arrived in a few days while the pillow case arrived from China almost a month after shipping... I consider myself lucky that it even arrived and that I didn't have any problems with customs or have to pay customs duties or anything. For the future I don't think I will place any more orders unless it is clearly stated if what I am buying is shipped from the Schengen area or not.

Most relevant negative review

Dec 14, 2023
 Verified review
Never received item. After a month an half no updates. Order has been stuck at the “shipping facility” for a month. It’s a shame because I was really looking forward to my Order as I’ve been searching for the design everywhere.
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Reviews for Dakiheaven.com

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Sep 26, 2023
 Verified review

Good service

Very satisfied with the service. The package i ordered was delayed without getting further info from the company. After contacting I got good help and now I finally got my product. The quality is good so I’m really satisfied
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Answer by Dakiheaven.com
Oct 9, 2023
Glad to hear you're satisfied with our service and and the quality of our products, we hope to see you again soon :)
Oct 3, 2023
 Verified review

Best quality for it's price

The shipping quite fast and the fact it was free just makes it even better. The quality of the products are great and they are cheaper than on other sites. I only have good experiences with this shop
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Answer by Dakiheaven.com
Oct 4, 2023
Thank you very much for your review! We're happy that your experience with our shop has been so positive. We hope to see you again soon!
Sep 26, 2023
 Verified review
I ordered musashi's pillow cover on the 31st of August and throughout the process the team was so helpful and staying in touch with me through the whole process of making sure it was delivered
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Answer by Dakiheaven.com
Sep 26, 2023
Hi Shawn, thank you very much for sharing your experience! We are glad that you received your pillow case successfully and that you’re satisfied with the service we provided. We wish you the best and hope to see you again soon :)
Dec 12, 2023
 Verified review
Customer service was attentive when compared to competitors. The access to FedEx delivery is also a plusntbey have over the competition. USPS is awful so it's great to have an alternative.
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Answer by Dakiheaven.com
Jan 10, 2024
Hi Jacob, it's been a while since you wrote this review, but we would like to thank you for taking the time to write about your positive experience :)
Aug 10, 2023
 Verified review

Good service

Had some quality problems with one cover. I contacted support, got fast responses and a new cover was shipped quickly. The prints look crisp and price is good, so cannot fault anything.
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Answer by Dakiheaven.com
Aug 13, 2023
We are happy that we could solve the issue to your satisfaction, until next time :)
Nov 28, 2023
 Verified review

High quality service!

Shipping was extremely fast for the remote location I live. Items were also well packed and everything arrived in perfect condition! Will definitely buy from here again!
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Answer by Dakiheaven.com
Dec 12, 2023
Hi Sean, thank you for writing about your experience and your kind words! We're delighted to hear that you're so content with the shipping time and the items you ordered. Thank you for your support and we hope to welcome you to our store again soon!
Nov 10, 2023
 Verified review

You get what you pay for

Item price was good and it arrived fast. Materials are good for the price range. There was a broblem with customs, but customer service was great. Would buy again.
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Answer by Dakiheaven.com
Nov 14, 2023
Thank you for taking the time to write a review about your experience. We always try our best to offer a suitable solution and compensation to our customers when an unforeseen problem arises. We're glad you were satisfied with the quality of our products and our customer service :) We hope to welcome you to our store again soon!
Dec 11, 2023
 Verified review

The quality of the pillow is amazing!

The pillow arrived month after I placed the order, and it looks great! The print looks vibrant, the fabric is soft….just so perfect. Highly recommend this :)
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Answer by Dakiheaven.com
Dec 12, 2023
Hi there! Great to hear that you're so satisfied with the print and softness of the pillow :) Thank you for your kind words and we hope to see you again soon!
Aug 14, 2023
 Verified review
Fast delivery and friendly customer service. Product looks great (got the two way tricot). If I ever need more pillow cases, I'll be sure to order again
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Answer by Dakiheaven.com
Aug 15, 2023
We’re glad that you’re happy with your pillowcase and our customer service, enjoy your order :)
Oct 9, 2023
 Verified review
Costumer service was excellent as well as the pricing. Shipping was fast and the small mistake was taken care of swiftly. Product 10/10 would recommend.
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Answer by Dakiheaven.com
Oct 10, 2023
Thank you for sharing your experience with our shop. Happy to hear that you're so satisfied with our customer service and the quality of our products, we hope to welcome you to our shop again soon :)
Sep 27, 2023
 Verified review

Outstanding Service and Quality

Dakiheaven.eu exceeded my expectations. The product quality is superb. The quick shipping and excellent customer service make this shop a standout.
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Answer by Dakiheaven.com
Sep 29, 2023
Hi Mathias, Thank you for your review! We're very glad that you're so satisfied with our webshop. We hope to see you again soon!
Nov 8, 2023
 Verified review

Customer support

had a little issue from the customs and Daikiheaven customer support on the website helped me out with amazing efficiency and speed. Thankyou!
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Answer by Dakiheaven.com
Nov 14, 2023
Hi! Thank you for the amazing review, we're glad we could provide an efficient solution to the issue at hand :) Hope to see you again soon
Dec 3, 2023
 Verified review
I like the pillow case, it took a while, a while while but that's all good, I'm just happy I got it in good shape.
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Answer by Dakiheaven.com
Dec 12, 2023
Hello there! Thank you for sharing your experience, we understand your order took it's time, but you're happy with the quality of our pillowcases. Thank you for your patience, and we hope to see you again soon! :)
Sep 17, 2023
 Verified review

Shipping's problem but collaborative customer service

I didn't receive the item but they refunded me and the customer service promised to make a new shipping
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Answer by Dakiheaven.com
Sep 29, 2023
Hi Nicola, thank you for your trust and patience, sometimes packages don't get delivered and we understand this is very frustrating. We at Dakiheaven always compensate our customers for this and provide a suitable solution. We'll keep you updated on your replacement! Update: order got delivered
Aug 14, 2023
 Verified review

Good seller

Good quality products with a decent delivery time and very communicative with where the order is.
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Answer by Dakiheaven.com
Aug 15, 2023
Thank you for your review :) Hope to see you again soon!
Dec 23, 2023
 Verified review
I'm sill waiting for arrival for my pillow case but everything else went very well
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Answer by Dakiheaven.com
Jan 10, 2024
Hi Isaiah, thank you so much for your support! We're happy to say that we will be able to ship your pillowcase by early next week :)
Dec 19, 2023
 Verified review
Product was what i expected. 10/10 cant wait to stuff the femboy body pillow
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Answer by Dakiheaven.com
Jan 10, 2024
Great to hear that we could match your expectations :D
Nov 30, 2023
 Verified review

Great service

Great pricing, faster shipping than expected. Artwork is good for the price.
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Answer by Dakiheaven.com
Dec 12, 2023
Hello! Thank you for sharing your experience with everyone, and we're glad that you're happy with our low prices and high quality artwork :). Also nice that your order arrived faster than expected. Until next time!
Dec 25, 2023
 Verified review
Quick delivery, good quality product and one very happy child.
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Answer by Dakiheaven.com
Jan 10, 2024
Hi Jenny, thank you for taking the time to write a review. We're happy to see that you're satisfied with the quality of your order and the quick delivery. We hope to see you again soon! P.S: say hi from us to the very happy child ;)
Aug 25, 2023
 Verified review

YeY

Really fast shipping, nice price i would recommend this shop
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Answer by Dakiheaven.com
Sep 5, 2023
Thank you for your review! I’m glad you enjoy our fast shipping and the pricing of our products :)