Dakiheaven.comReviews:
104 reviews in the last 12 months104 total reviews
Excellent
TrustmarkValid
Top positive review
Sep 16, 2023
Verified review
First order I place from this online store, prompted by the wide selection and the fact that it seems to be based in Europe.
Ordered an inner body pillow and a body pillow case....
Very good quality for both although the peachskin of the pillow case is a bit rougher compared to other peachskin dakimakuras I own.
The inner body pillow was shipped from Europe and arrived in a few days while the pillow case arrived from China almost a month after shipping... I consider myself lucky that it even arrived and that I didn't have any problems with customs or have to pay customs duties or anything.
For the future I don't think I will place any more orders unless it is clearly stated if what I am buying is shipped from the Schengen area or not.
Read more
Top negative review
Dec 14, 2023
Verified review
Never received item. After a month an half no updates. Order has been stuck at the “shipping facility” for a month. It’s a shame because I was really looking forward to my Order as I’ve been searching for the design everywhere.
Read more
Reviews for Dakiheaven.com
Aug 7, 2023
Verified review
Dakiheaven company who care
Lot of stuff there is premium quality. They make your shopping comfortable and safe. Discreetly packaged pillow was a nice touch. I have little troubles with pillow case and they helped me I was surprised for fast response. Delivery also was fast. i am happy that choose dakiheaven to shopping.
Report review
Answer by Dakiheaven.com
Aug 7, 2023
Thank you for the great review, we're happy to have you as our customer :)
Nov 6, 2023
Verified review
You guys are phenomenal, customer service is always so helpful and answer any questions i have. I recently ordered dorothea's pillow cover and i needed it to get here before my wife and i anniversary to surprise her and they made that happen. Again thank you guys you're awesome
Report review
Answer by Dakiheaven.com
Nov 8, 2023
Thank you so much for your kind words and for sharing your positive experience with our customer service team! We're thrilled to hear that we could help you get Dorothea's pillow cover in time for your anniversary surprise. It's our pleasure to assist you and ensure that you have a great shopping experience. We appreciate your support and hope you and your wife have a wonderful anniversary celebration! If you have any more questions or need further assistance in the future, please don't hesitate to reach out.
Dec 24, 2023
Verified review
My items got shipped out quickly and there’s a lot of designs available to order. Took a while for the items to arrive, but hardly the stores fault as I ordered at the most busy time of the year. No issues with extra customs fees and such.
Will order again in the future.
Report review
Answer by Dakiheaven.com
Jan 10, 2024
Thank you for your review! It seems like your package took a little longer than usual, but in the end everything turned out great. Thank you for your patience and understanding and we hope to see you again soon!
Sep 26, 2023
Verified review
Good service
Very satisfied with the service. The package i ordered was delayed without getting further info from the company. After contacting I got good help and now I finally got my product. The quality is good so I’m really satisfied
Report review
Answer by Dakiheaven.com
Oct 9, 2023
Glad to hear you're satisfied with our service and and the quality of our products, we hope to see you again soon :)
Oct 3, 2023
Verified review
Best quality for it's price
The shipping quite fast and the fact it was free just makes it even better. The quality of the products are great and they are cheaper than on other sites. I only have good experiences with this shop
Report review
Answer by Dakiheaven.com
Oct 4, 2023
Thank you very much for your review! We're happy that your experience with our shop has been so positive. We hope to see you again soon!
Sep 26, 2023
Verified review
I ordered musashi's pillow cover on the 31st of August and throughout the process the team was so helpful and staying in touch with me through the whole process of making sure it was delivered
Report review
Answer by Dakiheaven.com
Sep 26, 2023
Hi Shawn, thank you very much for sharing your experience! We are glad that you received your pillow case successfully and that you’re satisfied with the service we provided. We wish you the best and hope to see you again soon :)
Dec 12, 2023
Verified review
Customer service was attentive when compared to competitors. The access to FedEx delivery is also a plusntbey have over the competition. USPS is awful so it's great to have an alternative.
Report review
Answer by Dakiheaven.com
Jan 10, 2024
Hi Jacob, it's been a while since you wrote this review, but we would like to thank you for taking the time to write about your positive experience :)
Aug 10, 2023
Verified review
Good service
Had some quality problems with one cover. I contacted support, got fast responses and a new cover was shipped quickly. The prints look crisp and price is good, so cannot fault anything.
Report review
Answer by Dakiheaven.com
Aug 13, 2023
We are happy that we could solve the issue to your satisfaction, until next time :)
Nov 28, 2023
Verified review
High quality service!
Shipping was extremely fast for the remote location I live. Items were also well packed and everything arrived in perfect condition! Will definitely buy from here again!
Report review
Answer by Dakiheaven.com
Dec 12, 2023
Hi Sean, thank you for writing about your experience and your kind words! We're delighted to hear that you're so content with the shipping time and the items you ordered. Thank you for your support and we hope to welcome you to our store again soon!
Nov 10, 2023
Verified review
You get what you pay for
Item price was good and it arrived fast. Materials are good for the price range.
There was a broblem with customs, but customer service was great. Would buy again.
Report review
Answer by Dakiheaven.com
Nov 14, 2023
Thank you for taking the time to write a review about your experience. We always try our best to offer a suitable solution and compensation to our customers when an unforeseen problem arises. We're glad you were satisfied with the quality of our products and our customer service :) We hope to welcome you to our store again soon!
Dec 11, 2023
Verified review
The quality of the pillow is amazing!
The pillow arrived month after I placed the order, and it looks great! The print looks vibrant, the fabric is soft….just so perfect. Highly recommend this :)
Report review
Answer by Dakiheaven.com
Dec 12, 2023
Hi there! Great to hear that you're so satisfied with the print and softness of the pillow :) Thank you for your kind words and we hope to see you again soon!
Aug 14, 2023
Verified review
Fast delivery and friendly customer service. Product looks great (got the two way tricot). If I ever need more pillow cases, I'll be sure to order again
Report review
Answer by Dakiheaven.com
Aug 15, 2023
We’re glad that you’re happy with your pillowcase and our customer service, enjoy your order :)
Oct 9, 2023
Verified review
Costumer service was excellent as well as the pricing. Shipping was fast and the small mistake was taken care of swiftly. Product 10/10 would recommend.
Report review
Answer by Dakiheaven.com
Oct 10, 2023
Thank you for sharing your experience with our shop. Happy to hear that you're so satisfied with our customer service and the quality of our products, we hope to welcome you to our shop again soon :)
Sep 27, 2023
Verified review
Outstanding Service and Quality
Dakiheaven.eu exceeded my expectations. The product quality is superb. The quick shipping and excellent customer service make this shop a standout.
Report review
Answer by Dakiheaven.com
Sep 29, 2023
Hi Mathias,
Thank you for your review! We're very glad that you're so satisfied with our webshop. We hope to see you again soon!
Nov 8, 2023
Verified review
Customer support
had a little issue from the customs and Daikiheaven customer support on the website helped me out with amazing efficiency and speed. Thankyou!
Report review
Answer by Dakiheaven.com
Nov 14, 2023
Hi! Thank you for the amazing review, we're glad we could provide an efficient solution to the issue at hand :) Hope to see you again soon
Dec 3, 2023
Verified review
I like the pillow case, it took a while, a while while but that's all good, I'm just happy I got it in good shape.
Report review
Answer by Dakiheaven.com
Dec 12, 2023
Hello there! Thank you for sharing your experience, we understand your order took it's time, but you're happy with the quality of our pillowcases. Thank you for your patience, and we hope to see you again soon! :)
Jun 13, 2023
Verified review
Review
Answering specific questions, cost, easy to choose.
It would be nice if you had more variety of prints.
Report review
Answer by Dakiheaven.com
Jun 13, 2023
Thank you so much for your feedback Igors! We are working hard on adding more prints to our collection.
Sep 17, 2023
Verified review
Shipping's problem but collaborative customer service
I didn't receive the item but they refunded me and the customer service promised to make a new shipping
Report review
Answer by Dakiheaven.com
Sep 29, 2023
Hi Nicola, thank you for your trust and patience, sometimes packages don't get delivered and we understand this is very frustrating. We at Dakiheaven always compensate our customers for this and provide a suitable solution. We'll keep you updated on your replacement!
Update: order got delivered
Aug 14, 2023
Verified review
Good seller
Good quality products with a decent delivery time and very communicative with where the order is.
Report review
Answer by Dakiheaven.com
Aug 15, 2023
Thank you for your review :) Hope to see you again soon!
Dec 23, 2023
Verified review
I'm sill waiting for arrival for my pillow case but everything else went very well
Report review
Answer by Dakiheaven.com
Jan 10, 2024
Hi Isaiah, thank you so much for your support! We're happy to say that we will be able to ship your pillowcase by early next week :)