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shop.mohd.it/en/Reviews

: 1,102Excellent

4.51

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certified since: Jul 7, 2014
updated on: Dec 5, 2022
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certified since: Jul 7, 2014
updated on: Dec 5, 2022
shop.mohd.it/en/ is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At shop.mohd.it/en/, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for shop.mohd.it/en/

184 verified reviews in the last 12 months

1,102 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Jun 21, 2022
I specially appreciated my experience with Mohd for the great customer service. There was a small issue with the item I bought and the team was very quick to organise a replacement. I'm pleased with the item and will be shopping with them again.
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the most relevant critical review


Jun 20, 2022
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks. Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date" Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
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Reviews for shop.mohd.it/en/

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 Verified review
Nov 18, 2022
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Nov 17, 2022
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 Verified review
2 days ago
I orderd 4 coffee cups. That’s how it was described: KU Kaffeetasse - Set 4 Stück SKU: 792958. 1 35,61 CHF I expected to get 4 cups, but I received only one. I tried to get in contact with them, but no reaction! What can I do? What can you do?
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 Verified review
10 days ago
the web diaplay the light is in the stock. Mohd team told me no stock for this light aftet I placed the order, and it will be arroved after half of month at least. it's terrbile..
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 Verified review
Nov 2, 2022
I am so happy with my memphis table. Customer service was super responsive and friendly. If ever I have a need for any items, I'll be back to this shop. The item was delivered safely and well packed. 👍👍👍
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 Verified review
Nov 4, 2022
Ordered beautiful lamps and they arrived to US, well packaged, in perfect condition. Customer service was great--even allowed me a sale price that occurred shortly after my initial order.
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 Verified review
Oct 18, 2022
Fabulous experience with Mohd. Aleandra looked after my order from beginning to end, always responding quickly to queries and questions. A very easy company to work with.
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 Verified review
Oct 9, 2022
Ho avuto un problema di colore, ma l'assistente Marilena, molto disponibile, ha risolto il problema e mi ha aiutato in tutte le mie domande. Consiglio questo sito.
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 Verified review
Oct 24, 2022
Excellent customer service and products. Very impressive their commitment to make the customers happy. Really recommend to buy from them.
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 Verified review
Oct 19, 2022
I loved the professional service from customer service. her names Simona. Very professional and proactive giving information constantly.
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 Verified review
Oct 11, 2022
Absolutely perfect service! Ordered and delivered in a few days including customs clearance.
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 Verified review
Oct 20, 2022
very fast shipping + finest article = excellent ++++++
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 Verified review
Oct 22, 2022
Amazing service and fast delivery!
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Oct 24, 2022
Ottima comunicazione :)
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Oct 26, 2022
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Oct 21, 2022
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 Verified review
Oct 28, 2022
Acquisto lampada Luna+supporto Kosmos Inizialmente la mia recensione non era positiva. Son stata molto sfortunata perchè ho avuto come contatti commerciali 2 persone inesperte. A seguito raffronto con la sig.ra Marilena, molto gentile e disponibile, le cose si sono chiarite. Infatti mi ha attivato il rimborso di 95€ pari alla differenza in più che mi era stata fatta pagare.
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 Verified review
Oct 30, 2022
The items are shown as being in stock but when you order they announce a 4 month delay
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 Verified review
Oct 1, 2022 
If you think Mohd is just a seller of genuine stuff please do not miss their after sales service. Their perfect after sales service has impressed me since I took a small stuff in 2011. When my Flos floor lamp went out by its power supply from Mohd Italy, I asked help to Mohd for a new power supply. The answer was very quick within a few days and a new power supply was introdued without delay. More than ten years, I have always been satisfied with their real stuff and after sales service. I strongly recommed Mohd when you need any genuine design stuff and after sales service.
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 Verified review
Sep 14, 2022
Extraordinary service. This was an international transaction so that certainly complicates things. The product arrived in poor condition (through not fault of anyone's - it was a large cedar block that cracked) and Francesca at MOHD took care of everything in the most seamless manner. I am eager to find more business to give them. I highly recommend MOHD and Francesca to anyone.
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