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cookinglife.eu
Reviews:

543 reviews in the last 12 months3,288 total reviews  

4.07
Good

Trustmark
Valid

Includes Buyer Protection
Certified since: May 25, 2020
The Trustmark indicates trustworthy online retailers.
cookinglife.eu fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

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Top positive review

Apr 28, 2023
 Verified review
Review would have better but one of the four glasses was broken (it has now been replaced at no cost to me) and there was a mixup with my address.
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Top negative review

May 29, 2023
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My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
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Reviews for cookinglife.eu

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Jul 28, 2023
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Answer by cookinglife.eu
Aug 1, 2023
Beste klant, Bedankt voor je positieve review. We wensen je veel plezier met je aankoop! Met vriendelijke groet, Team Cookinglife
Jul 25, 2023
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Jul 28, 2023
Beste klant, Bedankt voor je review. We wensen je veel plezier met je aankoop! Met vriendelijke groet, Team Cookinglife
Jul 23, 2023
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Jul 25, 2023
Beste klant, Bedankt voor de positieve review. We wensen je veel plezier met jouw aankoop! Met vriendelijke groet, Team Cookinglife
Jul 23, 2023
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Jul 25, 2023
Dear customer, Thank you for your positive review. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Jul 13, 2023
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Jul 7, 2023
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Jul 7, 2023
Dear customer, Thank you for your positive review. We hope you enjoy your order! Kind regards, Team Cookinglife
Jul 6, 2023
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Jul 7, 2023
Dear customer, Thank you for your positive review. We hope you enjoy your order! Kind regards, Team Cookinglife
Jul 3, 2023
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Jul 7, 2023
Dear customer, Thank you for your positive review. We hope you enjoy your order! Kind regards, Team Cookinglife
Jul 2, 2023
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Answer by cookinglife.eu
Jul 7, 2023
Dear customer, Thank you for your positive review. We hope you enjoy your order! Kind regards, Team Cookinglife
VS
Vitor S.
Lisbon
Jun 22, 2023
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Jun 30, 2023
Dear customer, Thank you for your positive review. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Jun 4, 2023
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Answer by cookinglife.eu
Jun 30, 2023
Dear customer, Thank you for your positive review. We hope you enjoy your purchase! Kind regards, Team Cookinglife
May 28, 2023
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May 22, 2023
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May 20, 2023
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May 15, 2023
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May 12, 2023
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May 11, 2023
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May 1, 2023
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May 29, 2023
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No order received and no after-sales service available

My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
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May 5, 2023
 Verified review
Order # 7711441 made on 12th April 2023 still has not been delivered. I have made numerous attempt to contact your company. No one answers the phone. No-one has responded to my emails. No-one has responded to the contact form sent from your website. The ONLY response has been from a chat box. Your colleague simply gave a tracking number which as previously explained was invalid. After that initial response they stopped answering the query. We would like our money back. You owe us 45.84€. This has been a frustrating and expensive experience. This cannot be a 'trusted shop'
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