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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
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Reviews for bike-discount.de/en
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8 days ago
Verified review
Excellent turnaround on my order. Within hours. Stock control is excellent. If it’s out you give an expected due date that’s often exceeded. To do better- I build my order over a feed days as I need items but if I don’t place the order within a few days the basket is emptied and I have to start again - if that could be sorted would be great. Also if items go out of stock while in my basket you remove the item without a message or stock out message and I don’t realise it’s gone out of the basket.
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8 days ago
Verified review
First of all, great bikes at super low prices. The search for new equipment should start with Bike Discount. The order arrived very quickly and in perfect condition. The bike came practically ready to ride. Contact with the seller 5 stars. I recommend it to literally everyone.
If I were to find any disadvantages, it would be the selection of available bike versions on the website. Sometimes we just have to give up something for the sake of something else.
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Apr 3, 2024
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Grant the delivery charge for free for neighbouring countries like Belgium, when ordering a certain minimum amount, like futurum does.
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4 days ago
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Online order sent to DK works great
As soon as the parcel is registered in Germany I can see it in my mail app. Very convenient and easy
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Apr 4, 2024
Verified review
Always up to date website and infromations.
In case of a problematic devlivery/order the assistants of the Bike Discount immediatelly respond and solve the problems.
It is simple to check any previous orders, invoices, there have never been any problems with billing-it is huge advantage since we run our continental team's whole spare part support from the Bike-Discount website.
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Apr 10, 2024
Verified review
Great Prices, Huge article selection and excellent customer service
This is my top online store for bike stuff. They have a great article selection, the prices are the lowest in the market and their customer service is excellent.
The only thing it could be better is the delivery delays that are a bit long, not only because of the carrier itself but mostly on the time it takes between your order and the shipment.
Always count with delivery chaos and Bike Daicount will solve everything! A Happy customer 100% satisfied! 😊👌✌️
Always count with delivery chaos. Though you will always get your bike and products, though it may take time. The bike package is outstanding well packed. If something is missing in your package Bike Discount will fix it! Just call them even if you are in panick mode, they will help you. And they will solve all the problems fast.
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Apr 17, 2024
Verified review
Overall a good experience!
The only complaint I had is that they auto-complete zip codes with cities, which in my case happened incorrectly. However, it didn't matter too much, as the rest of the address was still correct and I got my package quickly and in great condition. Also the customer service experience I had was quite good.
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Apr 10, 2024
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The products I ordered were exactly what I needed. They were packed properly so that they would not be damaged during transport. The delivery time was a little longer than stated, but that was not Bike Discount's or DHL's fault. The political strikes in Finland at the time had an impact on the matter.
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Apr 10, 2024
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The best!
Bike-Discount.de had a great website, clear and accurate sales terms, and awesome shipping. As a US resident I was a bit hesitant to deal with an international store but bike-discount handled everything seamlessly with professional and quick communication and updates regarding my order.
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10 days ago
Verified review
Good;
-Purchase was easy, website easy to navigate
-Quick shipping
Bad;
-Support is generally pretty slow
-The bike box was beaten to hell; there could have been more support in the box to minimize this time of damage; thankfully, the bike was mostly undamaged.
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Apr 4, 2024
Verified review
Good price, and fast (enough) shipping
I buy all off my MTB equipment here, wide choice and best price. If you can wait an average of 5 shipping days (Germany to the Netherlands).
The only downside is that they still charge shipping costs even if you order above a certain amount (let's say 100 euros).
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7 days ago
Verified review
Accurate estimation on re-stock date
The shop provided an estimate on delivery of an item that wasn't in stock here or any other shop. I've set up an email notification and I've received email one day prior to the estimated date. Order was shipped the same day and got to my place very fast.
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Apr 10, 2024
Verified review
Excellent 👌
I ordered from Greece and within 10 days I received it from Germany via DHL. Excellent service, thank you.
Der Fahrradträger wurde innerhalb 10 Tage vom Kurierdienst übergeben. Klasse Dienst von euch,das ist Vorbildlich.
Danke und Grüße aus Griechenland
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2 days ago
Verified review
The best
Good price, flexible returns, good support, overall very good, best online bike shop.
Room for improvement: option to combine/merge two orders when still unshipped. A bit more friendly with delivery/returns for other EU states (Baltic :) )
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7 days ago
Verified review
Great product selection, prices and quick shipping
Purchased MTB tyres I had a hard time finding locally in Canada. Even with the $ conversion and shipping it turned out to be cheaper to order from bike-discount.de. Great experience. My tyre arrived quick only after a few days.
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Apr 11, 2024
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My favourite shop
I always take my first steps in purchasing bicycle parts to bike-discount.de
Good prices, good after-sales customer service, hassle-free returns of accidentally wrongly selected components. I've never had a bad experience here.
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Apr 11, 2024
Verified review
Excellent. 5 out of 5.
They became my primary online shop for everything bike-related since I discovered them online. They offer a huge choice of products, the best prices worldwide, fast shipping, and reliable customer support. 5 stars out of 5.
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Apr 15, 2024
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I would like to thank the staff of by discount for a good product delivered on time. Among the wishes, I would like to see the delivery of larger goods to Canada, such as, for example, wheels and other large goods. Thanks.
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9 days ago
Verified review
Delivery took longer than expected, that could be improved. Ideally with faster shipping options or at least clearer timelines. Otherwise, the products are exactly as they should be and at great prices. Will recommend.
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