There is nothing not to like about 'gardens4you.ie'. The plants were so fresh looking. The service was fast. The packing really impressed me as they not only had such a strong box, but it was divided so as to protect the more fragile plants.On top of this the prices were great, but something that I really, really appreciated (because I am a bit of a novice on plants & don't know one from another ) was the fact that for each plant that I had purchased, they enclosed a sheet explaining exactly how to plant each item along with a photo so that I knew which was which.Before I got my parcel I was thinking that I would have to go back on the website to see which plant was which and what to do with it, but this page saved me all of that bother, so I was delighted to find this sheet enclosed.I definitely give this company full marks all round and am saving up to buy some more plants.
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Aug 25, 2022
In a nutshell: two out of four plants I received were diseased (the other two are in quarantine waiting to see if they are also diseased) and customer service was rude and argumentive when I tried to ask for my money back (which I did after I had to threaten legal action and lateral flow tests to prove the diseased status of the plants, why is it always a battle?). The customer service in question replied from the UK, the plants came from the Netherlands, I ordered from gardens4you (dot) ie.
To get a response from The UK was bizarre as it's through an IE website and I will certainly be reporting gardens4you for using an IE website to "weare" (dot) ie and the relevant authorities for abusing Irish internet infrastructure and cyberspace.
I am also calling out the nursery (ies?) in the Netherlands for their obvious poor care of plants and the many holes in gardens4you in general's Standard Operating Procedures and Policies I can immediately digress from my experience.
I tried to bring this to their attention and resolve the dispute quietly but after the experience with the UK customer service and no response from Melvin Jansen who I tried to contact I am now bringing this to the public's attention.
Save your money DO NOT buy with Gardens4you, buy local or nationally (most local/national stores are happy to order more exotic plants for you), and support the Irish economy. We as an Irish customer base deserve better than the poor service from the Netherlands and rude customer service from The UK.
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Verified review
2 days ago
The time was good and the delivery was good. Of course it's difficult to say how these plants will grow as they are dormant at this time. The rose roots were a bit smaller that I expected, but time will tell when it's time to hydrate and plant them.
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8 days ago
Arravied on time everything perfect however my main concern would be postage cost it is slowley rising and after dealing with this company on a number of occasions I may have to consider my options
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Jan 18, 2023
Excellent service , Bonzai tree was extremely well wrapped and packaged and came with easy step by step instructions, will youse again top for all indoor garden needs
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Jan 22, 2023
The website is so clear, ordering becomes very easy.
Most efficient in responding. Orders are dispatched early and no problem
with the service.
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2 days ago
I didn’t realise that some of the plants would arrive not potted and in root form. Maybe it says it somewhere but I didn’t see it.
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10 days ago
Very fast delivery, good quality and very thorough growing instructions for the plants. Shipping costs a bit costly though
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3 days ago
Excellent service. Plants arrived promptly and in good condition. Could have used less packaging
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13 days ago
Plant was in perfect condition upon arrival, very fast delivery. Would highly recommend.
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3 days ago
Plants are well packaged. And in good condition. Can't wait to see them grow and flower.
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5 days ago
The sticks in the packaging were a good idea to prevent the plant from being squashed.
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4 days ago
Super happy with my purchase, very fast delivery, excellent packaging! Thanks a mil
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4 days ago
Excellent service. Plants arrived quickly and in wonderful condition. Thank you
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Jan 19, 2023
Good service, plants and trees arrived well packaged and in good condition
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Jan 18, 2023
Plants arrived in perfect condition. They were well packed for delivery.
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Jan 8, 2023
Plants all in great condition and very well packaged delivery was quick
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10 days ago
Very happy with my purchase
Speedy delivery and careful packaging
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2 days ago
Plants always arrive quickly and in great condition thank you
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2 days ago
Great veriaty of plants and great value for money
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13 days ago
Good quality plants. Delivered in great condition.
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