blumenshop.com
Reviews:

1,085 reviews in the last 12 months1,889 total reviews  

4.76
Excellent

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Top positive review

Jul 27, 2023
 Verified review
In Augsburg, this is the only merchant that accepts immediate direct online payments with a credit card and is able to ensure the delivery with DHL the next day after the order has been made and paid. And direct online payments are a big issue. I spent two whole days checking each and every shop - all of them just accept PayPal, or do a lengthy "we'll e-mail you an invoice, then you transfer money, after that we'll do delivery, it won't take long, just a week or two" type of business, or just outright lie about existence of online payments just to get your data. The same refers to the choice of products - if they have photos, they don't give prices, but most just have a couple of photos not even related to exact product offer. Finally, I was able to congratulate my sister on her 45th birthday with a big bunch of red roses. Which I was not able to do 5 years ago when I just got cheated by another online flower shop and the flowers were never delivered. My sister's happy, I'm happy, and I do hope blumenshop.com keeps up the good work as now that I'm sure the delivery will be carried out perfectly I'll become quite a regular customer.

Top negative review

Dec 7, 2023
 Verified review
I selected shipment for a Saturday. The flowers were sent on a Friday and delivery was first attempted the Tuesday after...the shipment was late, the surprise ruined and the flowers wilting. When delivering flowers a late delivery is pretty bad considering these will wilt and die. I contacted the business with my complaint and there response was simply that there was noone at home when delivery was attempted on the Tuesday (3 days later than what was selected at check out) I Will never use this business again and wouldn't recommend it.
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Reviews for blumenshop.com

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Mar 30, 2024
 Verified review

Late delivery

This is what I get, and the other one is,what I bought. They have not same quality. And delivery was two days later, to late.
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Answer by blumenshop.com
9 days ago
Thank you for your review. We are very sorry that the delivery by our shipping partner DHL took longer than you requested. We understand your disappointment very well. Please note that the delivery on the desired delivery day, with the shipping method you selected, the standard shipping, is not guaranteed. When selecting the shipping method, we explicitly point out that the delivery of standard shipping takes 1-2 business days after we have handed over the package to our shipping partner DHL. All packages are shipped the day before the requested delivery date, regardless of the order date.
2 days ago
 Verified review

mixed

The delivery was exactly as expected. The flowers were a little underwhelming for a Large bouquet they seemed really sparse
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Answer by blumenshop.com
2 days ago
Thank you for your review. If you are not satisfied with the delivered bouquet, please contact our customer service including a photo of the complete bouquet. You can contact them at: https://www.blumenshop.com/customer-service
Mar 24, 2024
 Verified review
The flowers died very Quick, the buquet was bot fresh . Did bor last one week !!
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Answer by blumenshop.com
Mar 25, 2024
Thank you for your review. If you are not satisfied with the delivered bouquet, please contact our customer service including a photo of the complete bouquet. You can contact them at: https://www.blumenshop.com/customer-service
Apr 2, 2024
 Verified review
My friend sent a picture of her flowers. I thought they looked pretty wilted.
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Answer by blumenshop.com
9 days ago
Thank you very much for your review. We are very sorry to hear that you are not satisfied with the bouquet. In order for us to resolve your issue, please contact our customer service department with a photo of the complete bouquet. You can reach them at: https://www.blumenshop.com/customer-service
Mar 27, 2024
 Verified review
Good service but I was disappointed as it is very small in size
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Answer by blumenshop.com
9 days ago
Thank you for your comments. We are sorry that you are not satisfied with your plants. You can find all the information about the size in the item description.
Mar 27, 2024
 Verified review
Don’t use this company.
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Answer by blumenshop.com
9 days ago
Thank you for your review. As we can see, you have complained about your order and we have sent you a replacement.
Feb 28, 2024
 Verified review

The best flower shop!

This was the best flower delivery service I've ever used! My girlfriend and I currently live very far apart (USA to Germany!) so it's sometimes hard to send her gifts. Blumenshop made it easy to navigate their website (they had German to English translations!), chose what I wanted and they delivered it on time! The best part, the bouquet that was delivered looked exactly like the photo! I've used other services in the past where the flowers that arrive look smaller or not as pictured on the website, but with Blumenshop, what you purchase is what you will get! This will be my go to shop from now on! Thank you Blumenshop for making my girlfriends Valentine's Day filled with gorgeous flowers!!
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Answer by blumenshop.com
Feb 28, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Mar 4, 2024
 Verified review

Well done!!!

Hello The team of blumenshop.com, I want to thank you for the two beautiful bouquets of red roses that you delivered to my relatives in Germany a week ago! The flowers were delivered on time!!!, fresh!!!, and well packaged!!! Both bouquets were GORGEOUS; I saw the pictures. I am impressed! My relatives were very happy! Still happy! I will gladly use your service in the future and will recommend to others! Vielen Dank!
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Answer by blumenshop.com
Mar 4, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Mar 18, 2024
 Verified review
I was buying flowers for my girlfriend in Germany. I picked a bouquet of lilies. They were delivered exactly when estimated, well packed. The flowers (lilies) were beautiful and definitely very fresh, only starting to bloom a week later! Now they have blossomed and they are so big. My girlfriend loved them. I was very impressed as you get flowers from most places and they die within a week.
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Answer by blumenshop.com
Mar 19, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Mar 9, 2024
 Verified review
I used blumenshop.com to send flowers for my mother’s 80th birthday and I couldn’t have been a better choice. I had to change the date of delivery close to the actual date and it was no problem, I was informed of every step and, most importantly, the flowers were absolutely beautiful!
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Answer by blumenshop.com
Mar 11, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Mar 7, 2024
 Verified review

Missing initial order review

We had the original delivery go to the wrong address, Blumenshop.com helped with the claim immediately and the flowers were sent again within a very short space of time and the second delivery arrived very quickly, making my family member really happy.
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Answer by blumenshop.com
Mar 11, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Mar 18, 2024
 Verified review

From us in the UK to them in Germany

I was delighted with the easy and prompt delivery of fresh locally sourced flowers when I wanted to send flowers from me in the UK to family in Germany. They were very pleased with the flowers which were as described and lasted well. Thank you!
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Answer by blumenshop.com
Mar 18, 2024
Thank you very much for your positive feedback. We are very happy that you are satisfied with our service. 🌸
Feb 23, 2024
 Verified review
I use Blumenshop to send flowers to my family in Germany and they always arrive on the date requested they are well packaged and the bouquets are beautiful. Also the shipping costs are very reasonably priced 8n comparison to other sites.
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Answer by blumenshop.com
Feb 23, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Mar 14, 2024
 Verified review
Ordered from U.S. - delivery in Germany could not have been easier. Blumenshop communicated clearly every step of the way. The flowers were beautiful and delivered right on time. The price for this great service was very reasonable.
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Answer by blumenshop.com
Mar 14, 2024
Thank you for your positive feedback. We are glad that you are satisfied with our flower service and that your flower greeting was delivered on time by our shipping partner. We look forward to your next order. 🌸
Mar 12, 2024
 Verified review
We placed an order from Australia online. The process was very easy, very clear and very reasonable. Flowers were just as advertised - arriving fresh and on-time. Couldn't have asked for better service.
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Answer by blumenshop.com
Mar 12, 2024
Thank you very much for your positive feedback. We are very happy that you are satisfied with our service. 🌸
Mar 10, 2024
 Verified review
Excellent service from start to finish. Updates were terrific and the requested delayed delivery was respected exactly. To crown it all, the plant I ordered is absolutely beautiful. Thank you so much!
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Answer by blumenshop.com
Mar 11, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Feb 26, 2024
 Verified review
Website was very easy to use, especially considering I was ordering from the US. Communication and requests were handled very quickly. And my girlfriend loved the flowers. vielen Dank
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Answer by blumenshop.com
Feb 27, 2024
Thank you very much for your positive feedback. We are very happy that you are satisfied with our service and that you were able to put a smile on the face of the person you gave the gift to with your floral greeting.🌸
Feb 28, 2024
 Verified review
Excellent choice of flowers with a good range of prices, good communication and delivery. The flowers delivered reflected the flowers advertised! Will definitely be using again.
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Answer by blumenshop.com
Feb 28, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Mar 15, 2024
 Verified review
The flowers were easy to order, as I'm in England but have family in Germany, I needed something relatively easy, flowers arrived on time, I was kept updated the whole time.
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Answer by blumenshop.com
Mar 15, 2024
Thank you for your positive feedback. We are glad that you are satisfied with our flower service and that your flower greeting was delivered on time by our shipping partner. We look forward to your next order. 🌸
Feb 21, 2024
 Verified review
The process was seamless. The flowers were fresh. The delivery was as good as just picked from the farm. I will order a lot more from blumenshop.de You deserve ten stars
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Answer by blumenshop.com
Feb 21, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸