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blumenshop.com
Reviews:

1,092 reviews in the last 12 months2,079 total reviews  

4.73
Excellent

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Most relevant positive review

Jul 27, 2023
 Verified review
In Augsburg, this is the only merchant that accepts immediate direct online payments with a credit card and is able to ensure the delivery with DHL the next day after the order has been made and paid. And direct online payments are a big issue. I spent two whole days checking each and every shop - all of them just accept PayPal, or do a lengthy "we'll e-mail you an invoice, then you transfer money, after that we'll do delivery, it won't take long, just a week or two" type of business, or just outright lie about existence of online payments just to get your data. The same refers to the choice of products - if they have photos, they don't give prices, but most just have a couple of photos not even related to exact product offer. Finally, I was able to congratulate my sister on her 45th birthday with a big bunch of red roses. Which I was not able to do 5 years ago when I just got cheated by another online flower shop and the flowers were never delivered. My sister's happy, I'm happy, and I do hope blumenshop.com keeps up the good work as now that I'm sure the delivery will be carried out perfectly I'll become quite a regular customer.

Most relevant negative review

Dec 7, 2023
 Verified review
I selected shipment for a Saturday. The flowers were sent on a Friday and delivery was first attempted the Tuesday after...the shipment was late, the surprise ruined and the flowers wilting. When delivering flowers a late delivery is pretty bad considering these will wilt and die. I contacted the business with my complaint and there response was simply that there was noone at home when delivery was attempted on the Tuesday (3 days later than what was selected at check out) I Will never use this business again and wouldn't recommend it.
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Reviews for blumenshop.com

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Jun 7, 2024
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Answer by blumenshop.com
Jun 7, 2024
Vielen lieben Dank für deine 5-Sterne-Bewertung. 🌸
Jun 5, 2024
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Jun 6, 2024
Thank you so much for your 5-star review. 🌸
Jun 5, 2024
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Jun 6, 2024
Thank you so much for your 5-star review. 🌸
Jun 5, 2024
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Jun 6, 2024
Thank you so much for your 5-star review. 🌸
Jun 5, 2024
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Jun 5, 2024
Thank you so much for your 5-star review. 🌸
Jun 5, 2024
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Jun 5, 2024
Thank you so much for your 5-star review. 🌸
Jun 3, 2024
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Jun 3, 2024
Thank you so much for your 5-star review. 🌸
May 31, 2024
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Jun 3, 2024
Thank you so much for your 5-star review. 🌸
May 30, 2024
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Answer by blumenshop.com
Jun 3, 2024
Thank you so much for your 5-star review. 🌸
Jun 14, 2024
 Verified review

Flowers arrived dead

Ordered these flowers for my girlfriend in germany. Upon arrival a handful of the flowers were already wilted and dead. The rest of them were loose and near dead. I contacted support to get this resolved and they told me that because the flowers were not delivered to myself in person that they cannot honor their warranty. Whats the point of the warranty if the whole point of your business is sending flowers to OTHER people? Do NOT waste your money on this business especially if its for a special occasion. Won't be using this service again.
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Answer by blumenshop.com
Jun 19, 2024
Thank you for your review. If you are not satisfied with your order, you are welcome to contact our customer service within our freshness promise including a photo of the complete product. You can reach them at: https://www.blumenshop.com/customer-service
Jun 19, 2024
 Verified review

Very low quality on all topics

The flowers were nothing like the pictures. The pot was not the one shown in the picture as well. I send 1 bouquet and one plant and they did not send them together. This made me pay extra for twice the service. Delivery took almost 1 week. Overall low quality.
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Answer by blumenshop.com
Jun 19, 2024
Thank you for your review. If you are not satisfied with your order, you are welcome to contact our customer service within our freshness promise including a photo of the complete product. You can reach them at: https://www.blumenshop.com/customer-service
Jun 20, 2024
 Verified review
Hello. Nice plants but no English on DHL notification. Plants sat 4 days in post office awaiting collection. I hope they survived.
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Answer by blumenshop.com
Jun 21, 2024
Thank you very much for your review. If a package cannot be delivered, according to our shipping and delivery conditions, the delivery will be made to a neighbor's house or the shipment will be taken to a post office/packing station for pickup. This is at the discretion of the deliverer. Please understand that in the event that the recipient is not met, a personal delivery is not possible.
Jun 15, 2024
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Answer by blumenshop.com
Jun 19, 2024
Thank you for your review. We ask you to send us more detailed feedback at https://www.blumenshop.com/customer-service so that we can improve our service
Jun 14, 2024
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Answer by blumenshop.com
Jun 19, 2024
Thank you for your review. We ask you to send us more detailed feedback at https://www.blumenshop.com/customer-service so that we can improve our service.
May 3, 2024
 Verified review

Wonderful Surprise for my Oma's Birthday

I was able to send a wonderfully made and fresh spring bouquet to my Oma for her birthday within very short notice. It arrived on the requested date and made her very happy. Many of the flowers are still fresh and some even blooming. I will certainly be ordering from this site again for future events.
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Answer by blumenshop.com
May 8, 2024
Thank you for your 5-star rating. We are very pleased that you are satisfied with our flower service. We look forward to your next order.🌺
May 17, 2024
 Verified review
Very pleased that the bouquet was delivered on the date. It was for someone else so couldn't say how it was like but the recipient was very happy. The email updates were in German so couldn't understand them. Great to see a picture of the flowers chosen by the florist.
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Answer by blumenshop.com
May 24, 2024
Thank you very much for your positive feedback🌺
Apr 29, 2024
 Verified review
So easy to thank friends in Germany! They were delighted and sent me a pic of a healthy looking plant. :) Much more affordable than the first Google website (who charged a lot more for same plant, plus delivery).
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Answer by blumenshop.com
Apr 30, 2024
Thank you very much for your positive feedback. We are glad that you are satisfied with our service and that we could convince you with the quality of our plants. We are looking forward to your next order. 🌸
May 7, 2024
 Verified review
The flowers are great, but the delivery experienced a problem when it was said the parcel was delivered which wasn't true. So I had to call the hotline to find it. Apart from that, everyone is happy.
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Answer by blumenshop.com
May 8, 2024
Thank you for your positive review. If a parcel is not delivered, it will be made available for collection. You can view the collection address in the shipment tracking. 🌸
May 19, 2024
 Verified review

Very happy 😊

My mom received the flowers in time and was very happy with them.I been very happy with the service ordering from the USA and have them delivered!
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Answer by blumenshop.com
May 24, 2024
Thank you for your 5-star rating. We are very pleased that you are satisfied with our flower service. We look forward to your next order.🌺
May 23, 2024
 Verified review

Quick and Easy

Service was easy use, fairly priced and delivered accurately. Sent from USA to Germany with no issues. Will certainly be using them again.
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Answer by blumenshop.com
May 24, 2024
Thank you for your 5-star rating. We are very pleased that you are satisfied with our flower service. We look forward to your next order.🌺