blumenshop.com
Reviews:

1,078 reviews in the last 12 months1,906 total reviews  

4.76
Excellent

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Certified since: Jul 22, 2021
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blumenshop.com fulfils all Trusted Shops quality criteria, including
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  • Encrypted data transfer
  • Clear ordering process

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Top positive review

Jul 27, 2023
 Verified review
In Augsburg, this is the only merchant that accepts immediate direct online payments with a credit card and is able to ensure the delivery with DHL the next day after the order has been made and paid. And direct online payments are a big issue. I spent two whole days checking each and every shop - all of them just accept PayPal, or do a lengthy "we'll e-mail you an invoice, then you transfer money, after that we'll do delivery, it won't take long, just a week or two" type of business, or just outright lie about existence of online payments just to get your data. The same refers to the choice of products - if they have photos, they don't give prices, but most just have a couple of photos not even related to exact product offer. Finally, I was able to congratulate my sister on her 45th birthday with a big bunch of red roses. Which I was not able to do 5 years ago when I just got cheated by another online flower shop and the flowers were never delivered. My sister's happy, I'm happy, and I do hope blumenshop.com keeps up the good work as now that I'm sure the delivery will be carried out perfectly I'll become quite a regular customer.

Top negative review

Dec 7, 2023
 Verified review
I selected shipment for a Saturday. The flowers were sent on a Friday and delivery was first attempted the Tuesday after...the shipment was late, the surprise ruined and the flowers wilting. When delivering flowers a late delivery is pretty bad considering these will wilt and die. I contacted the business with my complaint and there response was simply that there was noone at home when delivery was attempted on the Tuesday (3 days later than what was selected at check out) I Will never use this business again and wouldn't recommend it.
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Reviews for blumenshop.com

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13 days ago
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12 days ago
Thank you so much for your 5-star review. 🌸
Apr 15, 2024
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12 days ago
Thank you so much for your 5-star review. 🌸
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Apr 15, 2024
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12 days ago
Thank you so much for your 5-star review. 🌸
Apr 15, 2024
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12 days ago
Thank you so much for your 5-star review. 🌸
Apr 15, 2024
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12 days ago
Thank you so much for your 5-star review. 🌸
Apr 11, 2024
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Apr 12, 2024
Thank you so much for your 5-star review. 🌸
Apr 10, 2024
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Apr 11, 2024
Thank you so much for your 5-star review. 🌸
Apr 9, 2024
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Answer by blumenshop.com
Apr 11, 2024
Vielen lieben Dank für deine 5-Sterne-Bewertung. 🌸
Apr 5, 2024
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Apr 11, 2024
Vielen lieben Dank für deine 5-Sterne-Bewertung. 🌸
Apr 4, 2024
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Apr 11, 2024
Vielen lieben Dank für deine 5-Sterne-Bewertung. 🌸
Apr 4, 2024
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Apr 11, 2024
Thank you so much for your 5-star review. 🌸
Apr 3, 2024
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Apr 11, 2024
Thank you so much for your 5-star review. 🌸
Mar 30, 2024
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Apr 11, 2024
Thank you so much for your 5-star review. 🌸
11 days ago
 Verified review
They couldn’t deliver the flowers on the requested order date, so I had to manually move it a few days. As a result, flowers weren’t fresh when they arrived. Not impressed with the process.
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Answer by blumenshop.com
7 days ago
Thank you for your review. If you are not satisfied with the delivered bouquet, please contact our customer service including a photo of the complete bouquet. You can contact them at: https://www.blumenshop.com/customer-service
Apr 2, 2024
 Verified review
Delivered on time but the flowers were brown and the vase too big for the bunch. Recipient not very happy. They were to mark her recently deceased daughter's birthday.
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Answer by blumenshop.com
Apr 11, 2024
Thank you very much for your review. We are very sorry to hear that you are not satisfied with the bouquet. In order for us to resolve your issue, please contact our customer service department with a photo of the complete bouquet. You can reach them at: https://www.blumenshop.com/customer-service
Mar 30, 2024
 Verified review

Late delivery

This is what I get, and the other one is,what I bought. They have not same quality. And delivery was two days later, to late.
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Answer by blumenshop.com
Apr 11, 2024
Thank you for your review. We are very sorry that the delivery by our shipping partner DHL took longer than you requested. We understand your disappointment very well. Please note that the delivery on the desired delivery day, with the shipping method you selected, the standard shipping, is not guaranteed. When selecting the shipping method, we explicitly point out that the delivery of standard shipping takes 1-2 business days after we have handed over the package to our shipping partner DHL. All packages are shipped the day before the requested delivery date, regardless of the order date.
11 days ago
 Verified review

mixed

The delivery was exactly as expected. The flowers were a little underwhelming for a Large bouquet they seemed really sparse
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Answer by blumenshop.com
11 days ago
Thank you for your review. If you are not satisfied with the delivered bouquet, please contact our customer service including a photo of the complete bouquet. You can contact them at: https://www.blumenshop.com/customer-service
Apr 2, 2024
 Verified review
My friend sent a picture of her flowers. I thought they looked pretty wilted.
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Answer by blumenshop.com
Apr 11, 2024
Thank you very much for your review. We are very sorry to hear that you are not satisfied with the bouquet. In order for us to resolve your issue, please contact our customer service department with a photo of the complete bouquet. You can reach them at: https://www.blumenshop.com/customer-service
3 days ago
 Verified review
The flowers were not fresh while delivery
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Answer by blumenshop.com
3 days ago
Thank you for your review. If you are not satisfied with the delivered bouquet, please contact our customer service including a photo of the complete bouquet. You can contact them at: https://www.blumenshop.com/customer-service
Feb 28, 2024
 Verified review

The best flower shop!

This was the best flower delivery service I've ever used! My girlfriend and I currently live very far apart (USA to Germany!) so it's sometimes hard to send her gifts. Blumenshop made it easy to navigate their website (they had German to English translations!), chose what I wanted and they delivered it on time! The best part, the bouquet that was delivered looked exactly like the photo! I've used other services in the past where the flowers that arrive look smaller or not as pictured on the website, but with Blumenshop, what you purchase is what you will get! This will be my go to shop from now on! Thank you Blumenshop for making my girlfriends Valentine's Day filled with gorgeous flowers!!
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Answer by blumenshop.com
Feb 28, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸