Review summary
Customers are highly satisfied with the health and vitality of the plants received, the careful and secure packaging, and the fast, reliable delivery. Many also praise the helpful and responsive customer service, as well as the easy-to-navigate website and straightforward ordering process. The inclusion of planting and care instructions is appreciated, and most feel that prices are fair and competitive. However, some customers report receiving plants in poor or damaged condition and mention minor packaging issues. There are occasional frustrations with delivery delays, often linked to third-party couriers or international shipping, and a few isolated complaints about unresolved customer service issues. Some reviewers would like improvements in stock filtering and transparency on the website, and a few note missing or unclear care instructions. Concerns are also raised about high postage costs, plant value for money, and surprise at products shipping from the Netherlands instead of Ireland, which affects expectations regarding delivery speed and local support.
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How Trusted Shops prevents fake reviewsReviewsgardens4you.ie
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Verified
What i was looking for was easy to find. The website was easy to navigate. The delivery was prompt and the quality of the plants were great, also the packaging was not overly excessive and I thought eco friendly.
One improvement would be an option on the website to filter out plants that arent in stock when searching, and maybe a "mail me when instock" option somehwere if not using the proposed filter.
Verified
Ease of selection
Ease of plant selection, straightforward payment. I have purchased several plants now from Gardens 4u and have been impressed with the turnaround and delivery. The plants arrive after a couple of days beautifully packed I’ve not had one plant receive any damage during transit. The quality of the plants has always been very good the prices are very reasonable and so is the carriage compared to other companies. I feel I can always shop with confidence with Gardens 4 u I thoroughly recommend them
Verified
Delighted to have received my order which was dispatched and delivered within the timeframe given, everything arrived perfectly packaged and in excellent condition, and were delivered by DPD which in my opinion is always a bonus, as they take very considerable care with goods entrusted to them. All plants arrived as advertised, appear healthy and were delivered as well as they were sent, so I’m not needing to make any recommendations as to what could possibly be done better.
Verified
I’ve used gardens4you recently a couple of times. I’m very impressed with information on website regarding plant sizes etc, you know what you’re getting. Fast delivery and packaging of plants great also. I also think the price point is great value too. Included couple of images for you, plant sizes I’m delighted with, have a few outside this morning for some sunshine and oxygen.
Thank you Gardens4you. Definitely be shopping here again.
Verified
Well taken care of plants and fast posting.
I needed to send a Chinese Money Plant to my father from the UK to Ireland, which is now super difficult because of Brexit... but these guys managed to so it so well. My father got a well looked after plant a few days later & said there were no issues at all.
They also took care of all customer service issues very well. I would use them again! Theyre fab!
Verified
Because your email address contained the suffix “.ie” I assumed that you were a company on the island of Ireland. I have no problem about supporting other nationalities in Europe, as we are all one now in the EU, but I did think that the order would have arrived more quickly if it came from a location closer to home. Some of the plants looked a little the worse for wear as a result ofthe time spent in transit through the United Kingdom.
Than you
Verified
My Mum is an avid gamer and was looking…
My Mum is an avid gardener and was looking for specific plants that I was having trouble sourcing locally. I did a Google search & discovered the site. The choice was excellent, very very good value and the items turned up a lot quicker than expected and in great shape! Will definitely be recommending the site and purchasing from you again.
Verified
Plants arrived in perfect condition well watered, no leaf wilt. The Kiwi plant was exceptionally well grown in perfect shape and I planted it immediately. I thought the box was extremely large but it meant all plants were well packed. I bought strawberries and bare root plants which had good fat growth. I am hopeful of excellent crops.
Verified
Great selection of plants available.
Great selection of plants available at very good prices.
All plants I ordered arrived within a week of placing the order and when they arrived, plants were in excellent condition and very well packed.
Email with plant care arrived a day or two before the delivery itself.
Highly recommend Gardens4You.
Verified
Ordered a tree to use as a memorial for my little dog, Ronnie Drew,who passed last month so was nervous but it came well packaged,in perfect condition,bigger than I'd thought,and is absolutely thriving.Nobody knows the story behind ordering plants and this company makes sure they supply the best.Very impressed and extremely grateful.
Verified
Sent in my order - was informed all along of progress and received order from DPD who actually rang the doorbell and spoke to me - most of the delivery people fling the parcels from the van in the general direction off the house. Well done Gardens4u and DPD
Excellent service!
Verified
I usually am very happy with this site. This time however i bought a plant . It was an indoor / outdoor. Not a lot of information on it so i looked up some. Turns out its a highly poisonous toxic plant with adverse effects to both animals & humans. Im not impressed that the information wasnt given with the plant.. i will not have this plant anywhere now so ended up dusposingnof it carefully !!
Verified
plants arrived packaged very well but sadly no planting instructions, which I note comes via email but not received.
plants arrived packaged very well but rather dried out, which was disappointing and I hope they will all survive.
In the package there was a sticker telling me that instructions for planting had been emailed to me, so Its very disappointing that this email never arrived. I did hope it would guide me in terms of spacing the plants. I did receive via email a copy of the invoice, and a further email when it had been shipped.and the final email to request a review.
Verified
Amazing Quality Plants and Tree’s
Very well packaged, plants and tree’s in order. Excellent quality and great condition. Delivered from NL to IE through DPD within 5 days. Just ordered another bulk. Really great quality and priced very low in comparison to local garden centres
Verified
Absolutely delighted
I had an issue with the delivery and got delayed for a few days… because of my mistake. But the plants got in the perfect condition and shape.. soil slightly moist. There was no damage to the plants or packaging. I am super happy with them. Absolutely delighted and highly recommend 🥰🥰
Verified
Packing of products and information supplied was excellent. The only inconvenience was that the tracking on the delivery was impossible to follow due to an error in the identification number supplied. Otherwise prompt and informative info was impressive. Will definitely be using you again
Verified
Anything I have ordered arrived in excellent condition, anything I pre-ordered they have always have come bk to me , also when you do order you get advice on those plants trees etc
Would recommend to everyone who loves gardening
Verified
Communication was prompt and very helpful. The products were dispatched without delay, were carefully packaged meaning I got exactly what I wanted and in particularly good condition.
The delivery (I'm aware it is beyond your control) was not so prompt. The initial date was not honoured and no future date was provided. Finally I received a text informing me of delivery in 3 minutes. Thankfully we were at home and were not included a rush for the products.
Thanks for everything,
Robert Farrell
Verified
Really impressed with how my delivery arrived. Plants packed brilliantly secure and all in great condition and not a bit dried out, even had structural supports for the travel. Highly recommend, will def purchase from here again.
Verified
Good experience buying trees/plants
Good experience overall. I am very happy.
Plants arrived safely packaged and in excellent condition.
Only thing that would be helpful would be a hyperlink on the purchase order (email receipt) to each of the plants purchased. Very hard to show wife what i bought and plant needs with a list of latin names.
