TrustmarkValid
TrustmarkValid
certified since: Aug 29, 2013
updated on: May 30, 2023
conrad.com is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
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Reviews for conrad.com
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Nov 14, 2022
Your service is fantastic, & the item works perfectly. However, the same cannot be said for your shipper - UPS. I left the following review on Trustpilot about them...
...........
BAD EXPERIENCE WITH UPS, AS USUAL
As usual, UPS are terrible when it comes to service & competence. Delivery required a signature, parcel was left at front door before i could open it. Driver was back in van and actually drove away as I was talking to him. RUDE. Checked online to find it was accepted by "Mike" - funny, he didn't get a name or signature FROM ANYONE.
AVOID THIS BUNCH OF INCOMPETENT MORONS LIKE THE PLAGUE.
From <https://uk.trustpilot.com/users/5ed4e8b895290971143aef12>
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the most relevant critical review
Jan 18, 2023
You should charge for any duty to be paid at the point of purchase not surprise customers with a bill at the door.
Even after paying the duty via phone the delivery person was still asking for the funds and demanded proof I'd paid, The payment via phone wasn't great either, they provide a telephone number to call and then transfer you to what appears an overseas contact. DPS just as bad obviously.
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Reviews for conrad.com
Verified review
Apr 18, 2023
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Apr 12, 2023
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Apr 4, 2023
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Apr 4, 2023
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Mar 31, 2023
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Apr 5, 2023
Wrong pricing on invoice ie invoice stated 26.98 euros ...60.88 euros was taken from my account. First part of delivery ok, second items were delayed by one week approx. After near one month I emailed sales the dept (KATRIN WOLBANG) only to be told that the delay will be an extra few weeks....I explained that if they arrived by this date I will NOT cancel and will NOT give negative feedback....However WOLBANG emailed me again asking why I would be giving negative feedback...I explained yet again that I would NOT if the items were delivered as she promised....I asked her not to email me again and waste anymore of my time as the only email I wanted to receive was when the items were delivered...SHE EMAILED ME AGAIN!!!!.......I have now cancelled the order and demand a full refund....As yet I have only given negative feedback to your company,but feel that if this issue is not resolved and apologies given,I will go to social media
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Apr 14, 2023
The package was not delivered
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Mar 10, 2023
Everything worked very well. Ordering and paying for the products was quick. The products arrived in a few days. The devices worked well and were exactly what we had wanted. Thank you.
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Mar 29, 2023
Buying and delivery has been great not started to go through the box of parts yet, will be very happy if every thing is there, and will shop again thank you,
P fisher
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Feb 28, 2023
Todo perfecto
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Mar 20, 2023
Goods (transformers) where received in good shape in spite of very poor packaging (boxes arrived beaten). Prices where nice, as also was the tech support, that helped us nicely.
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Mar 14, 2023
We are satisfied that conrad hold to their commitment to supply even though the propose delivery date had past.
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Mar 21, 2023
Very good shipment handling, items meet description.Thank you!
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Mar 13, 2023
All arrived good and on time!
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Mar 2, 2023
Fast shipping to Ireland !!!!
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Mar 8, 2023
Fast efficient service
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Mar 13, 2023
I'm thankful that goods can now flow easily between Europe and the UK !
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Mar 13, 2023
thank you very much for fast action...
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Mar 13, 2023
Excellent service, very satisfied
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