conrad.com

Reviews:

Good morning, In the comments when ordering, I asked for the expiry date of the product. The received goods have a warranty until October 15, 2024. It is too short. If the customer does not accept the goods, I will make a return.

I purchased a motorised tv bracket which when it arrived I had to pay over £50 import duties. When I opened it the power supply was missing. I contacted Conrad immediately and submitted photos. I heard nothing for three weeks so I went onto their website and opened a 'ticket', I received an email back stating it was already being dealt with under a different ticket number. I emailed them again and was told I could return the whole item or take a standard power supply, I replied I would accept this. I heard nothing for a further 3 weeks, I emailed them again, nothing so I opened another ticket via the website then received an email saying they were awaiting my reply, so I replied to the email I would accept, nothing for a week, so I replied to the email again, nothing so went to the website opened another ticket and accepted. It appears that replying to their emails they randomly acknowledge. Finally received a power supply two weeks later and it is a generic psu with variable connections, not the original psu for the item I purchased.

Hallo. Ich habe ein paar Tablets von dir gekauft, VDO Workshop Tab 1 M101B OEM Windows®. Wie können wir sie dazu bringen, die für sie spezifische Software zur Überprüfung von VDO 3.0-4.1-Fahrtenschreibern zu installieren? Wie helfen Sie uns, einen kompetenten autorisierten Vertreter zu finden, der die Ausrüstung der gekauften Tablets löst? Offensichtlich gegen Gebühr. Wir haben die Vertretung in RO bzw. Tahonan Service Oradea kontaktiert und sie haben uns mitgeteilt, dass sie keinen Zugriff auf die Serie dieser Tablets haben, da sie nicht im VDO Continental-System enthalten sind. Danke schön.

Thanks for the feedback. Actually all the products are excellent but I have had problems with the shipping to my country. First because they send the order in parts and that generates additional costs when I pick up the packages at UPS, that is exactly what happened with my last order and due to UPS errors I had to pay an additional 100 dollars that I had initially considered, apart from the fact that a tool box came damaged because the grouping in boxes does not have plastic or any material that protects the products. Thank´s Edwin

I often purchased products from Conrad and I was never let down. Their service is prompt and customer support is to be recommended. The goods ordered were delivered in a matter of a couple of days.

I am very impressed with the customer service support I have and the quality of the products I receive. From the communication to the packaging all perfect !!! Conrad Team Thank you !!!

Program soft foarte bun, variat in opțiuni, plata foarte ușor și intuitiv. Expedierea foarte bună , promt . Corectă. După câteva zile vom mai reveni cu descrierea produsului primit.

Delivery was a bit slow but as it came from the other side of the world, it was no problem. Parts wernt available in UK, so all is now good

Item nicely packed. Camera is perfect and works well - outputting images to my laptop and to a high-res external monitor.

Top class excellent service and very quick delivery. I will certainly buy from CONRAD again when the need arises.

Musste ein paar mal nachtelefonieren,Lieferung war geteilt... ansonsten,alles in ordnung

best! (only if the packing lists are emailed or available for downloading)

Recieved on time product was perfect would use again 👌