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Top positive review
Aug 26, 2023
Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.
Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
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Reviews for conrad.com
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Apr 17, 2024
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Apr 16, 2024
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Apr 23, 2024
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Broken bulbs and bad communication
First of all,
the communication is very bad and the response is limited. was not able even to call and speak to them through the phone to clear the shipping out.
second the packing is really bad, the bulbs are not packed the proper way with bubbles so they don't break. I received like 7 broken bulbs.
I really did not like the whole thing.
Regards,
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2 days ago
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The delivery took 5 days longer and risked to be returned because the delivery person was not communicated to UPS. I mentioned "Elöd Kincses" as delivery person (it appears in the order under my account) but your email confirming the shipment only mentions the company name.
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Apr 24, 2024
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Packaging arrived broken.
Conrad does not take calls from outside Austria.
Conrad ask to contact Sales@Conrad.com who does not respond.
STAY AWAY FROM THIS SELLER
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Apr 9, 2024
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You promised to add my phone number and you didn't.
It took me a day to track it down
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Mar 27, 2024
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I express my satisfaction with my first purchase from your company.
Hello !
I did not expected from you to be so promptly. I am very, very pleased with your service.
DATE
march 27, 2024 Sincerely
Thank you
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Apr 3, 2024
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The delivery was late I think because my full address was not updated.
Anyway the package did arrive but it was touch and go .
I think the store should update/change there shipping arrangements.
Regards Marcus Wilson.
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Mar 11, 2024
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We have received the Posital Fraba Encorder, but when we fit that in our machine, it's not working. Is there any program or software to be installed to start it.
Please guide us.
I ordered two pumps and you dealt with my request very quickly. Unfortunately you missed my house number off the address which caused confusion at UPS and a delay in delivery.
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Apr 5, 2024
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Very satisfied with purchase,everything done professionally,many thanks.
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Mar 28, 2024
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Envoi rapide et soigné, très bon articles, merci beaucoup.
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Mar 19, 2024
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Professional reliable service. Quality products.
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Mar 13, 2024
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Fast delivery.
Excellent communications
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Answer by conrad.com
Mar 15, 2024
Dear Customer,
thank you for your positive feedback.
Apr 2, 2024
Verified review
Overall good and satisfied
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Mar 12, 2024
Verified review
Quick service
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Answer by conrad.com
Mar 15, 2024
Dear Customer,
thank you very much for the positive feedback.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
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They are not included in the overall rating. No verification measures have been taken.