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Top positive review
Aug 26, 2023
Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.
Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
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Reviews for conrad.com
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6 days ago
Verified review
The delivery with UPS was terrible. They deliver the product, at anytime from 8 am to 8 pm according to their schedule and if they dont find you, for 3 times they return the product back to the seller. You must wait all Day UPS to delivery. No tel call before no access point to take it by yourself. As a solution was give to delivery the product to my neighbours Pharmacy. I asked them to delivery it after 2pm at any Day and they refused to cooperate, said me that you paid the cheapest delivery service. Is the cheapest delivery service 20 euros for 4 small connectors??? Very dissapointed with that... All the other tasks was Very good.
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Apr 3, 2024
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The delivery was late I think because my full address was not updated.
Anyway the package did arrive but it was touch and go .
I think the store should update/change there shipping arrangements.
Regards Marcus Wilson.
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Apr 15, 2024
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excellent communication from customer services . smooth delivery . arrived on time .
lovely product . kettle .
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6 days ago
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very easy to order and pay for my camera ups delivered on the day on time good service all round
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Apr 9, 2024
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It is a very great shopping experience. The international transportation is also very rapid.
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Apr 5, 2024
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Very satisfied with purchase,everything done professionally,many thanks.
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Apr 11, 2024
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Great communication great service ⭐⭐⭐⭐⭐
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10 days ago
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Hi,
Really fast delivery.
Rgds Timo
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Apr 2, 2024
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Overall good and satisfied
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2 days ago
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3 days ago
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5 days ago
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12 days ago
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13 days ago
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Apr 6, 2024
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Apr 5, 2024
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Apr 5, 2024
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Apr 8, 2024
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rudeness on email and inability and unwillingness to assist with lower shipment charges and use other couriers - we have added a note to the Conrad account not to use you except in emergencies as the cost of goods on your site is good but then becomes expensive when you add costs of the shipment. I understand there are rules but your staff neither seemed to care or show any empathy or willingness to come up with a solution
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6 days ago
Verified review
Broken bulbs and bad communication
First of all,
the communication is very bad and the response is limited. was not able even to call and speak to them through the phone to clear the shipping out.
second the packing is really bad, the bulbs are not packed the proper way with bubbles so they don't break. I received like 7 broken bulbs.
I really did not like the whole thing.
Regards,
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5 days ago
Verified review
Packaging arrived broken.
Conrad does not take calls from outside Austria.
Conrad ask to contact Sales@Conrad.com who does not respond.
STAY AWAY FROM THIS SELLER
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