Allergy Test Australia- Logo - reviews

Allergy Test Australia
Reviews:

231 reviews in the last 12 months848 total reviews  

3.53
Good
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Top positive review

Jul 5, 2023
 Verified review
The answers were very prompt and they sent through exactly what I was asking for. Thank you for the great service. Rebecca

Top negative review

Feb 19, 2024
 Verified review
So far extremely disappointed. Posted my sample back on 23/01 and still nothing. The way it’s advertised makes you believe it will be a very quick process but a month later and still no results. I know you can’t control the shipping times but I was lead to believe this was an Australia company and worst case it would take a week for you to get my sample, but it appears now that they are actually sent overseas.
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Reviews for Allergy Test Australia

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Apr 4, 2024
 Verified review

Easy to understand

Some things I was aware of from 20 years ago when I had similar test, this confirmed and brought new things to light in straight forward way, in plain English
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Mar 26, 2024
 Verified review
Fast and thorough test was surprised to see what actually affects me. Would highly recommend . Looking to get allergy testing next
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Mar 21, 2024
 Verified review
A very easy experience, with great communication. Very happy will use this service again.
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Mar 30, 2024
 Verified review
I did know I had a few intolerances, but didn’t realise I have several more.
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Mar 20, 2024
 Verified review
Didn't take too long to get results back
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Apr 6, 2024
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Mar 31, 2024
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Mar 28, 2024
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Mar 27, 2024
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Mar 19, 2024
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Mar 14, 2024
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Apr 3, 2024
 Verified review

Slow and poor service

Slow, poor communication, inaccurate website The test is sent to the UK if you are in Australia - they don’t tell you this. So it takes a LOOOONNNGG time. And then the results weren’t sent through to me - some sort of technical glitch. Nobody contacted me, it was left to me to follow up, then when I did they went “so sorry”. Not sure about the results themselves. They seem interesting, but mostly point to a severe allergic reaction to something they didn’t test for, so not especially helpful. But not their fault. Otherwise the allergies seem accurate to what I already knew. The intolerances are interesting, I will have to see if they are on point. But mostly my bad review is due to the poor information and very delayed service. Should do better.,
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Mar 14, 2024
 Verified review
I ordered my test many weeks ago, simple instructions, paid my money for the most complete test kit (>$200) and sent back as instructed. I have had to chase the results and still after many weeks do not have my results. I have received many emails asking about my experience for a test i still am yet to receive my results. They then sent me "my results" but inadvertently sent me the results of another patient which is so unprofessional. I am a health care practitioner and have found the experience frustrating and less than ideal. I am over $200 out of pocket and I still do not have my results despite requesting many times. I would like my money back please.
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Mar 29, 2024
 Verified review

Scam. Don’t trust this company.

You have not responded to emails, requesting the report that has never been completed. I believe that you are a scam. I paid for a faster process, nothing. Tried ringing your company the phone number doesn’t work.
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Mar 23, 2024
 Verified review
Tested my son for allergies. His known allergies did not come up but others did. When asked for the 100% money back guarantee if not satisfied they refused to provide it! Waste of time and money
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Mar 29, 2024
 Verified review

What is happening. Where are my results???

Everthing is so, so slow. I have now been waiting almost two weeks since posting in my sample. It took some time to receive my sample kit. Also I was billed from a UK (a GB, Leiceste Merchant). Its Allergy test "Australia". Started this process, paid/ordered on 28 Feb. Very disappointed.
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Mar 24, 2024
 Verified review
The experience was good however I know I am gluten intolerant and nothing showed up. Really disappointed, I thought this test may help change my uncomfortableness. Everything I seem to be in high % I don’t even hardly eat. Waste of money for me…sorry
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Mar 19, 2024
 Verified review

Very slow to get received email

Very slow to get received email, inquiry emails and Facebook messages don’t get answered. Feels like a scam. Much dearer than other companies. Didn’t respond to an email about troubleshooting. Multiple people online state the same issues.
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Mar 26, 2024
 Verified review
Turns out the tests go from NSW to the UK to be tab tested. It took 2 weeks to receive (from a NSW address) so I paid express shipping so send my blood sample back and turns out it’s gone to UK! Allergy test AUSTRALIA NOT
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Mar 15, 2024
 Verified review
The allergy test results were for my staffy and the results were not what I expected for example it stated that she is highly allergic to green tea an other stuff that humans are allergic to she is a dog.
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