blumenshop.com

Reviews:

In Augsburg, this is the only merchant that accepts immediate direct online payments with a credit card and is able to ensure the delivery with DHL the next day after the order has been made and paid. And direct online payments are a big issue. I spent two whole days checking each and every shop - all of them just accept PayPal, or do a lengthy "we'll e-mail you an invoice, then you transfer money, after that we'll do delivery, it won't take long, just a week or two" type of business, or just outright lie about existence of online payments just to get your data. The same refers to the choice of products - if they have photos, they don't give prices, but most just have a couple of photos not even related to exact product offer. Finally, I was able to congratulate my sister on her 45th birthday with a big bunch of red roses. Which I was not able to do 5 years ago when I just got cheated by another online flower shop and the flowers were never delivered. My sister's happy, I'm happy, and I do hope blumenshop.com keeps up the good work as now that I'm sure the delivery will be carried out perfectly I'll become quite a regular customer.

I ordered flowers for a friend's birthday and paid for delivery, expecting them to arrive within 1-2 days. However, the flowers showed up really late and in wrong pickup location, and I didn't receive any information or updates from the shop. I tried reaching out to you, but you didn't respond to my messages. Days went by, and I was informed by DHL that the receiver had allegedly changed the pickup location to a parcel box. This made no sense, and it was disappointing that my friend had to go out of their way to pick up their own birthday present. The whole experience was frustrating and upsetting, especially since I had paid for delivery and expected the shop to take care of everything. Overall, I was extremely disappointed with the service. The lack of communication and poor delivery made the whole experience a complete letdown, and it ruined my friend's birthday present.